Haley Luther
CVS Pharmacy
HOPEWELL
1
Certification
8
years of professional experience
Certified Pharmacy Technician with experience in prescription entry, insurance coordination, and accurate medication dispensing. Strong background in customer service, problem-solving, and handling claim rejections with patients and insurers. Focused on safe, efficient pharmacy support and positive patient experiences.
Work History
Certified Pharmacy Technician
1 Year 10 Months- Entered prescription and insurance information into pharmacy systems with strong attention to detail.
- Processed prescription orders, ensuring accurate labeling, counting, and packaging under pharmacist supervision.
- Resolved claim rejections and coordinated coverage issues with patients and insurance providers.
- Assisted customers with pickup, refill requests, and basic pharmacy service questions.
- Administered influenza and Covid-19 vaccines while verifying patient identity, allergies, and immunization history.
- Educated patients on vaccine benefits, side effects, and post-vaccination care instructions.
Overnight Team Lead
1 Year 7 Months- Led overnight associates through freight unloading, stocking, and zone recovery to maintain salesfloor readiness.
- Coordinated backroom organization, pallet flow, and merchandise placement to support efficient replenishment.
- Monitored safety standards during overnight operations, correcting hazards and reinforcing compliance with company procedures.
- Trained associates on stocking priorities, equipment use, and store processes to improve team consistency.
- Reviewed task completion, assigned coverage, and adjusted workflow to meet changing overnight priorities.
- Communicated with day leadership to hand off store conditions, unfinished tasks, and operational concerns.
Hostess/Food Runner
11 Months- Greeted guests warmly, managed seating flow, and maintained an organized waitlist during peak dining periods.
- Monitored reservations, walk-ins, and special requests to ensure accurate guest placement.
- Coordinated table assignments with servers and management to support balanced dining room pacing.
- Trained new hosts on front desk procedures, guest service standards, and lobby organization.
- Answered phone calls, shared menu details, and supported takeout coordination with clear communication.
- Maintained clean, welcoming host stand and entryway to reinforce restaurant presentation standards.
Cashier/Crew Member Cook
11 Months- Assessed guest needs on arrival and delivered friendly, timely service in fast-paced food service environment.
- Greeted guests promptly and delivered friendly service in a fast-paced food service environment.
- Balanced cash drawer at shift close and resolved register discrepancies quickly.
- Maintained clean, organized front counter and upheld sanitation standards throughout service.
- Prepared menu items following food safety, portion, and quality standards
- Operated kitchen equipment to cook meals efficiently during high-volume service
Crew Member
2 Years 3 Months- Resolved customer concerns promptly while maintaining professional, courteous service.
- Supervised food preparation, ensuring quality, portion control, and presentation standards.
- Trained new crew members on register procedures, food safety, and service standards.
- Processed cash, card, and mobile payments accurately through point-of-sale systems.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
- 3.7 GPA
Skills
Certified pharmacy technician (cpht)
Medication dispensing
Prescription processing
Pharmacy software
Immunization administration
Data entry
Attention to detail
Customer service
Patient communication
Problem-solving skills
Certification
- CPhT - Certified Pharmacy Technician
- Cpr Training - July 2026
Timeline
Certified Pharmacy Technician
CVS Pharmacy
12.2024 - CurrentRead More
Overnight Team Lead
Walmart
05.2023 - 12.2024Read More
Hostess/Food Runner
Primanti Bros
06.2022 - 05.2023Read More
Cashier/Crew Member Cook
Hot Dog Shoppe
07.2021 - 06.2022Read More
Crew Member
McDonald's
04.2019 - 07.2021Read More
Hopewell Area Senior High School
High School Diploma
Read More