HALEY MAGLIN
Blizzard Entertainment
Pittsburgh
1
Certification
7
years of professional experience
Detail-oriented Intelligence Analyst specializing in cyber-threat intelligence, dark web research, and OSINT within the video game industry. Holds a Master's in Public and International Affairs with a focus on Security & Intelligence Studies and Cybersecurity. Skilled in identifying complex threats and enhancing player safety through targeted analysis and reporting.
Work History
Threat Analyst - TIPS
1 Year 2 Months- Owned, authored, and researched over 50+ threat actors in our communities that resulted in C&Ds/lawsuits for IP protection.
- Conducted investigations via OSINT, internal tooling, and covert operations for our legal team pertaining to account security, cheat communities, anti-cheat, underground player communities, player safety, game exploits. etc.
- Created several AI agents used throughout the threat intelligence cycle to cut down time spent on requests by 60%.
- Authored several SQL queries that helped analyze datasets to identify risk, issues, and threats to our players and games.
- Partnered with multiple cross-functional teams to improve game security, account security, and anti-cheat measures
- Presented findings to stakeholders, translating complex analysis into clear recommendations/intelligence reports.
- Automated recurring reporting workflows to reduce manual effort and improve turnaround.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Intelligence Analyst II
1 Year 4 Months- Utilized OSINT and internal tools to deliver timely RFIs and reports, enhancing decision-making for law enforcement and private sector members
- Frequently present my research and findings to law enforcement, members in the public and private sector, and colleagues on a weekly basis.
- Train other analysts and members on tools, methods, and techniques used in our investigations
- Lead of our video game initiative at the NCFTA. I am the head contact for all of our video game members, lead meetings with partners, and assign tickets to other team members, help other analysts as the SME
- Areas of specialization: Dark Web Research, Threat Actor Attribution, Covert Operations, China, and the Video Game Industry.
- Provided dedicated analytical support for Blizzard to enhance internal investigations.
- Provided intelligence for two C&D cases for Blizzard using NCFTA's internal tools and open source methods, contributing to effective legal actions
Associate Scrum Master
1 Year 9 Months- Contracted Scrum Master for PNC Bank through Teksystems' Scrum Master Bootcamp 2022
- Enforced scrum/agile practices and methodologies to two teams consisting of 15+ members in the Business Technology sector to ensure product delivery to management in an efficient manner
- Facilitated daily stand-ups, sprint retrospectives, sprint planning, backlog refinement, and additional scrum ceremonies to keep team aligned and engaged
- Removed impediments and blockers, identified issues early in product life cycle, fostered a psychologically safe environment, supported teammate growth, and communicated progress to management weekly
- Trained our team members on scrum and agile methodologies either in a team or 1-on-1 environment
- Significantly reduced teams' workloads streamlining work flow processes, communication, and project organization
- Organized and updated the Jira Kanban board to streamline workflow and task management.
- Conducted weekly office hours to teach new skills and promote team building through de-stressor activities
- Obtained my SaFe 6.0 Scrum Master Certification.
Shift Manager
1 Year 9 Months- Managed 6-8 individuals to deliver product safely, efficiently, and on time
- Ensured adequate personnel and product for each shift by identifying potential issues
- Trained new members on different stations and identified/aided whenever teammates were overwhelmed with their duties
- Handled financial accuracy for each shift and prepared plans for upcoming shifts.
- Tasked with ensuring financials were correct after each shift and planned for future shifts.
Team Lead
4 Months- Acquired door-to-door sales experience for Verizon Fios and Inspire Energy, enhancing customer engagement skills
- Developed in-depth knowledge of three Fios products (home phone, TV, internet) and one Inspire Energy product to effectively support sales
- Promoted our products in New York City and participated in workshops to enhance leadership skills.
- Mastered knowledge for three different products for home phone, TV, and internet services provided by Fios and one product for Inspire Energy
- Boosted weekly sales revenue by 12% through effective sales strategies.
Intern
9 Months- Addressed constituent questions and needs professionally and promptly through phone and email communication
- Analyzed and entered constituent data into our systems and Excel documents.
- Planned and coordinated veterans' and community engagement events while supporting additional office duties.
- Gained government experience and was able to better understand the political environment in our country
Education
Master's - Public and International Affairs
- Major: Security and Intelligence Studies
- Minor: Cybersecurity, Law, and Policy
- GPA: 3.5
Bachelor's - Political Science
- Minors: Religious Studies & Eastern Asian Studies
- Four year track and field athlete
- Dean's list six semesters
- GPA: 3.3
Skills
Excel
Intelligence Reporting
Confluence
Stakeholder Engagement
Risk Management
JIRA
Product Life Cycle Management
Leadership
Conflict Resolution
Cross-Functional Collaboration
Tooling: Splunk
BigQuery
SQL
OSINT.Industries
SkopeNow
SpyCloud
DomainTools
Clear
HYAS Insights
i2 Analyst Notebook
Flashpoint
Spokeo
Accurint
Task automation utilizing ChatGPT
Copilot
and VS Code
Intermediate Mandarin and Spanish Language
Certification
Google Prompting Essentials
Timeline
Threat Analyst - TIPS
Blizzard Entertainment
2025.08 - CurrentRead More
Intelligence Analyst II
National Cyber-Forensics and Training Alliance
2024.04 - 2025.08Read More
Associate Scrum Master
PNC Bank
2022.07 - 2024.04Read More
Team Lead
The Starter Group Pittsburgh
2021.04 - 2021.08Read More
Shift Manager
Five Guys
2020.07 - 2022.04Read More
Intern
Congressman Guy Reschenthaler
2019.06 - 2020.03Read More
Washington and Jefferson College
Bachelor's from Political Science
Read More
University of Pittsburgh
Master's from Public and International Affairs
Read More