Haley Ormsbee
Harrisburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Toddler Teacher
Nature And Nurture Discovery School
04.2023 - Current
- Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
- Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
- Implemented positive discipline strategies to reinforce appropriate behavior in the classroom.
- Monitored children''s progress through regular assessments and adjusted teaching approaches accordingly.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Managed classroom materials and resources effectively to ensure a well-stocked learning environment at all times.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
Cocktail Waitress/bartender
Hollywood Casino At Penn National Race Course
11.2021 - 04.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Decreased waste, following strict recipes and drink measurement protocol.
- Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
- Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
Closer, Assistant Teacher, Lead Teacher
Crosspoint Early Learning Center
01.2020 - 09.2021
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Assisted and supervised 10 children through entire school day.
- Addressed behavioral and learning issues with parents and daycare management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Allowed for ample outdoor discovery time in schedule each day.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Sales Associate, Women's Lead
Old Navy
05.2017 - 11.2019
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Maintained records related to sales, returns and inventory availability.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
N/A - Psychology
Harrisburg Area Community College
Harrisburg, PAHigh School -
Central Dauphin Senior High School
Harrisburg, PA06.2019
Skills
- Food Preparation and Safety
- Liquor, Beer and Wine Knowledge
- Classic Cocktails
- Custom Drink Preparation
- Cash Register Operation
- Health Code Compliance
- Attending Multiple Customers
- Guest Satisfaction
- Suggestive Selling
- Responsible Alcohol Service
- Safe Serving Knowledge
- Anticipating Guest Needs
- New Hire Training
- Identification Verification
- Clear and Effective Communication
- Excellent Judgment
- Safe Food Handling Procedures
- Making Change
- Complex Problem-Solving
- Hospitality and Accommodation
- Credit and Cash Transactions
- Energetic and Outgoing
- Performance Improvement
- Customer Service
- Maintaining a Clean Bar
- Organizational Abilities
- Handling Difficult Customers
- High-Volume Environments
- Ability to Lift 30 Pounds
- Cash Handling and Management
- Professional Service Standards
- Prepare Cocktails
- Teamwork and Professionalism
- Monitoring Alcohol Consumption
- Age Identification and Compliance
- Responsible Serving
- Engaging Customers
Timeline
Toddler Teacher
Nature And Nurture Discovery School
04.2023 - Current
Cocktail Waitress/bartender
Hollywood Casino At Penn National Race Course
11.2021 - 04.2023
Closer, Assistant Teacher, Lead Teacher
Crosspoint Early Learning Center
01.2020 - 09.2021
Sales Associate, Women's Lead
Old Navy
05.2017 - 11.2019
N/A - Psychology
Harrisburg Area Community College
High School -
Central Dauphin Senior High School
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