Hali Stroud
Sayre
Summary
Experienced Tanning Salon Manager with over 10 years in customer service. Proven ability to manage daily operations, oversee staff, and deliver exceptional client experiences. Skilled in team leadership, inventory management, maintaining a clean welcoming environment. Proficent at handling customer inquiries, resolving concerns, and boosting client satisfaction through personalized service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Core Tech
Guthrie Robert Packer Hospital
Sayre, PA
11.2025 - Current
- Assist with nursing staff with patient care tasks, ensuring comfort and safety of patients.
- Checking case carts, making sure cases for surgery are ready to go for the day with the correct equipment.
- Picking cases for surgeries for the next day.
- Working with CPD to maintain sterility.
- Maintaining supplies.
- Put away stock, order medication if needed.
Salon Manager
South Beach Tanning Company
Winter Springs, FL
05.2021 - 10.2025
- As a South Beach Tanning Company manager I was responsible for the overall operations of the tanning salon, including managing staff, ensuring customer satisfaction, maintaining cleanliness, upholding sales goals, payroll, inventory and adhering to company policies and safety regulations related to tanning services.
- Key Responsibilities:
- Hiring, training, and supervising tanning consultants and other staff members.
- Performance evaluations and coaching to improve sales and customer service skills.
- Addressing employee concerns and resolving conflicts.
- Providing excellent customer service to ensure client retention and loyalty.
- Promoting membership packages and additional services.
- Maintaining tanning equipment and scheduling regular maintenance.
- Inventory management of tanning products and supplies.
- Monitoring sales reports and financial performance.
- Addressing any legal or compliance issues related to tanning operations and more.
Server
ORANGE COUNTY BREWERY
Lake Mary, FL
09.2021 - 05.2023
- At Orange County Brewers I would be primarily responsible for pouring and serving craft beers to customers, providing information about the brewery's beers and brewing process, maintaining a clean and welcoming environment, and potentially assisting with special events or promotions, all while demonstrating a strong knowledge of beer styles and local craft beer culture.
- Key Responsibilities:
- Serving beer
- Customer interaction
- Taproom operations
- Point-of-sale transactions
- Event support
- Merchandise sales
Education
High School Diploma - Business Management
Corning Community College
Corning, NY08-2017
High school diploma - undefined
Athens Area HS
Athens, PA06-2015
Skills
- Customer communication
- Store management
- Customer service
- Office Experience( Microsoft and Excel)
- Sales Management
- Retail Management
- Individual consumer customer service
- Customer service management
- Supervising experience
- Organizational skills
- Office management
- Phone communication
- Client inquiry handling
- Leadership
- Payroll
Certification
- Manager of the Month
- Issued November 2022
- Expires December 2022
- The South Beach Tanning Company Manager of the Month Award recognizes the outstanding achievements and leadership of a manager within the company. This award highlights exceptional performance in driving sales, maintaining high customer satisfaction, and leading a motivated, efficient team. It celebrates managers who consistently exceed expectations, demonstrate strong management skills, and contribute positively to the success of the business. The recipient is chosen based on their dedication, work ethic, and ability to uphold the company's values.
- Driver's License
Timeline
Core Tech
Guthrie Robert Packer Hospital
11.2025 - Current
Server
ORANGE COUNTY BREWERY
09.2021 - 05.2023
Salon Manager
South Beach Tanning Company
05.2021 - 10.2025
High school diploma - undefined
Athens Area HS
High School Diploma - Business Management
Corning Community College