Halley Grzelka
Ellwood City
Summary
As a self-motivated, hardworking individual, I am seeking a full-time position where I can excel and grow my skills. I bring excellent customer service, a positive attitude, and dedication to the table. I am able to work independently and as a team player. I will bring my experience, my dependability, and desire to complete a job well done and be an asset to your company on the first day of work.
Overview
12
12
years of professional experience
Work History
Server
Union Brothers Brewery
08.2020 - Current
- Take orders
- Offer specials
- Be knowledgeable of our drink/food menu
- Daily cleaning
- Handle payments
Front desk associate
My Dog's Care Center
06.2020 - 08.2021
- Handle phone calls
- Schedule appointments
- Customer entries
- Handle payments
- Handle complaints
Dispatcher
Mr. Rooter
03.2020 - 06.2020
- Answer phone calls
- Schedule appointments
- Dispatch plumbers
- Handle complains
Bartender
Six Packs Bar and Grille
03.2017 - 03.2020
- Take orders
- Follow LCB guidelines
- Maintain ramp certification
- Take orders
- Make drinks
Personal Banker
WesBanco
08.2021 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
Customer Service Representative
Liberty Mutual
12.2015 - 01.2017
- Update existing policies
- Take payments
- Handle complaints
- Up sell policy's
- Answer billing questions
Server
Quaker Steak and Lube
10.2012 - 12.2015
- Take orders
- Handle payments
- Clean section
- Daily cleaning
- Deliver food
Education
High school diploma -
Riverside High School
New Castle, Pa01.2017
06.2013
Skills
- Financial services
- Account management
- Regulatory compliance
- Customer relationship management
Timeline
Personal Banker
WesBanco
08.2021 - Current
Server
Union Brothers Brewery
08.2020 - Current
Front desk associate
My Dog's Care Center
06.2020 - 08.2021
Dispatcher
Mr. Rooter
03.2020 - 06.2020
Bartender
Six Packs Bar and Grille
03.2017 - 03.2020
Customer Service Representative
Liberty Mutual
12.2015 - 01.2017
Server
Quaker Steak and Lube
10.2012 - 12.2015
High school diploma -
Riverside High School
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