Overview
Work History
Education
Skills
Timeline
Generic

Hamy Truong

Philadelphia

Overview

4
4
years of professional experience

Work History

Server

TOP POT & KOREAN BBQ
Willow Grove
03.2025 - Current
  • Provide prompt, personalized service in a fast-paced, interactive dining environment with tabletop grills and boiling pots.
  • Expertly guide first-time guests through the unique dining experience by explaining how hot pot and KBBQ work, walking them through cooking procedures, menu options, and house recommendations.
  • Regularly check in with tables to anticipate needs, clear used dishes, take additional orders, and ensure guest satisfaction throughout the meal.
  • Communicate clearly with back-of-house staff, including runners, bussers, and cooks, to relay guest modifications, allergy concerns, or order corrections to prevent delays or confusion.

Delivery Driver

UBER EATS
Multiple Locations
04.2024 - 04.2025
  • Delivered packages, food and beverages efficiently across the city while maintaining excellent customer service and professionalism.
  • Navigated various neighborhoods using GPS tools, adhereing to speed limits and other traffic regulations.
  • Handled food and packages with care and followed safety protocols to maintain cleanliness and prevent order errors.

Coffee Barista

STARBUCKS COFFEE COMPANY
Pomona
07.2021 - 05.2023
  • Took customer orders using a POS system, ensuring accurate entry of drink and food modifications.
  • Crafted customized hot and cold beverages according to customer preferences and Starbucks quality standards.
  • Prepared and warmed food items by operating ovens and ensuring timely handoff to customers.
  • Maintained cleanliness throughout the store by wiping down surfaces, organizing supplies, and following food safety protocols.
  • Restocked ingredients, cups, utensils, and other inventory throughout the day to support efficient operations.
  • Provided fast, friendly service and built rapport with regular customers in a high-volume, team-oriented environment.

Education

Bachelor of Science - Computer Engineering

California State Polytechnic University, Pomona
Pomona, CA
08-2023

Skills

  • Customer service
  • POS system operation
  • Order management
  • Cross-functional Collaboration
  • Multitasking in high-volume settings
  • Prioritizing tasks during rush hours
  • Cleanliness standards
  • Safe food handling
  • Table resetting
  • Effective communication

Timeline

Server

TOP POT & KOREAN BBQ
03.2025 - Current

Delivery Driver

UBER EATS
04.2024 - 04.2025

Coffee Barista

STARBUCKS COFFEE COMPANY
07.2021 - 05.2023

Bachelor of Science - Computer Engineering

California State Polytechnic University, Pomona

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Hamy Truong