Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Hannah Casey

Media

Summary

Dynamic professional with a strong background in customer service and safety management at Arrowhead Day Camp. Proven ability to lead teams effectively while ensuring a secure environment for all participants. Skilled in chemical safety and communication, consistently enhancing guest experiences and maintaining high standards of service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard

Arrowhead Day Camp
West Chester
04.2025 - Current
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Responded quickly to medical emergencies in the pool area.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Performed emergency rescues when necessary.
  • Monitored swimmers to ensure safety in the pool area.
  • Provided assistance to swimmers of varying skill levels.
  • Performed regular cleaning and maintenance of pool equipment.
  • Watched over swimmers to respond quickly to distress situations.

Camp Counselor

Arrowhead Day Camp
West Chester
06.2019 - Current
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Tracked attendance, checking off present individuals.
  • Monitored activities matched to individual and group abilities to keep campers safe.

Restaurant Hostess

Azie In Media
Media
06.2023 - 06.2025
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Greeted customers and escorted them to their tables.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Assisted with setting up banquet rooms for special events.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Provided menus and answered questions about menu items and specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Education

Some College (No Degree) - Biology

Pennsylvania State University
University Park, PA

Skills

  • Laboratory techniques
  • Data analysis
  • Chemical safety
  • Customer service
  • Team collaboration
  • Communication skills
  • Problem solving
  • Time management
  • Strong client relations
  • Leadership skills
  • Reservations coordination
  • Hospitality management
  • Effective communication
  • Greeting guests
  • Reservation coordination

Affiliations

  • Track runner
  • NHS officer in High School
  • Soccer team
  • Babysitter

Languages

Spanish
Limited

Accomplishments

  • NHS Officer

Certification

  • CPR Certified
  • Lifeguard Certified

References

References available upon request.

Timeline

Lifeguard

Arrowhead Day Camp
04.2025 - Current

Restaurant Hostess

Azie In Media
06.2023 - 06.2025

Camp Counselor

Arrowhead Day Camp
06.2019 - Current

Some College (No Degree) - Biology

Pennsylvania State University

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Hannah Casey