Hannah Gelbaugh
Dillsburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Daycare
Little Dreams Learning Center
Dillsburg
06.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Monitored children's play activities to ensure safety.
- Enforced rules to teach good manners and maintain safe environment.
- Engaged children in creative play activities such as art projects, music time, story time.
- Provided snacks and meals in accordance with dietary guidelines.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Communicated with parents about daily activities and any concerning behaviors.
- Established good relationships with families through open communication about their child's progress.
- Collaborated with other childcare staff members on planning events or special projects related to childcare services.
Education
High School Diploma -
Northern York High School
Dillsburg, PA06-2024
Skills
- Customer service
- Conflict resolution
- Time management
- Problem identification
- Task prioritization
- Multitasking Abilities
- Team collaboration
- Interpersonal skills
- Continuing education
- Critical thinking
- Self-Directed
- Computer skills
References
References available upon request.
Timeline
Daycare
Little Dreams Learning Center
06.2024 - Current
High School Diploma -
Northern York High School
Similar Profiles
Rachael StefinskyRachael Stefinsky
House Manager at Powers Family Wellness CenterHouse Manager at Powers Family Wellness Center
Jessica BaezJessica Baez
Early Childhood Specialist at Small Hands Big Dreams Learning CentersEarly Childhood Specialist at Small Hands Big Dreams Learning Centers
PAULA GILBRIDEPAULA GILBRIDE
Administrator at Small Hands Big Dreams Learning CentersAdministrator at Small Hands Big Dreams Learning Centers
Caleb ZegerCaleb Zeger
Call Center Associate at West Shore HomeCall Center Associate at West Shore Home
Ambrose DePasquaAmbrose DePasqua
Front Desk Associate at Keystone FieldhouseFront Desk Associate at Keystone Fieldhouse