Hannah Kemp
Ohiopyle,PA
Summary
Skilled in enhancing performance through effective training and safety compliance, I successfully reduced workplace accidents while maximizing efficiency. Strong communicator and analytical problem-solver, dedicated to fostering collaborative teamwork and achieving organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with operational oversight and team management in Preload settings. Utilizes effective communication and organizational skills to ensure seamless workflows. Track record of implementing strategies that enhance efficiency and team performance.
Overview
9
9
years of professional experience
Work History
Preload Supervisor
UPS
09.2021 - 02.2025
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
- Coordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.
- Optimized loading methods to maximize trailer space utilization while maintaining package integrity during transit.
- Monitored equipment maintenance schedules to ensure minimal downtime due to malfunctions or repairs; coordinated replacements as necessary.
- Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Determined staffing needs, developing schedules to staff all shifts.
Server Trainer
Chili's Restaurant
05.2016 - 12.2016
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Utilized effective communication techniques to support server learning and comprehension.
Education
High School Diploma -
Laurel Highlands Highschool
Uniontown, PA06.2014
Skills
- Logistics coordination
- Warehouse management
- Operational guidelines creation
- Incident assessment
- Collaborative teamwork
- Analytical problem-solving
- Safety compliance
- Effective team leadership
- Strong verbal communication
- Analytical decision-making
- Troubleshooting skills
- Implementation of safety measures
Timeline
Preload Supervisor
UPS
09.2021 - 02.2025
Server Trainer
Chili's Restaurant
05.2016 - 12.2016
High School Diploma -
Laurel Highlands Highschool
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