Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Hannah Kirchner

Mountville

Summary

Professional with proven experience in customer service and frontline operations. Skilled in handling transactions, managing inventory, and ensuring positive customer experience. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, detail-oriented, and committed to maintaining high standards in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Front Counter Worker

Scoops Ice Cream And Grille
Mountville
05.2022 - Current
  • Customer assistance
  • Effective communication
  • Cash handling
  • Delivered exceptional customer service, ensuring positive experiences and repeat business.
  • Operated cash register efficiently, processing transactions with accuracy and attention to detail.
  • Prepared and served menu items promptly, adhering to quality standards and customer preferences.
  • Maintained cleanliness of front counter area, ensuring a welcoming environment for patrons.
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.

Education

High School or GED -

Hempfield High School
Lancaster, PA

Skills

  • Cleaning and organization
  • Efficient multitasking
  • Food safety
  • Effective communication
  • Attention to detail
  • Teamwork
  • Cash handling

Volunteer Experience

  • Community Fellowship Church, Sunday school teacher, Lancaster, PA, 01/21, Current, Taught monthly Bible lessons to children ages 4-5.5 in an engaging, appropriate manner., Led discussions, activities, crafts and games to reinforce biblical principles., Demonstrated skills such as leadership, communication, teamwork, and organization.
  • Chick-Fil-A Leadership Academy, 01/23, 12/25, Selected to participate in a leadership development program centered on servant leadership, teamwork, and community service., Applied servant leadership principles by planning and executing annual community Impact Projects., Collaborated with fellow volunteer students, faculty advisors, and community organizations to organize large-scale service events., Helped plan and host a Foster Family Fun Day (2023-2024) to recognize and support local foster families., Assisted in organizing a Senior Citizen Prom at Saint Anne's Retirement Community (2024-2025), creating a meaningful experience for senior residents., Served as leader of a fundraising subgroup, delegating responsibilities, coordinating fundraising initiatives, and contributing to the success of community service projects.

Timeline

Front Counter Worker

Scoops Ice Cream And Grille
05.2022 - Current

High School or GED -

Hempfield High School
Hannah Kirchner