Hannah Plunkard
Portersville
Summary
Professional with a strong background in hospitality and customer service. Experienced with high-stress situations through work as a pool tenant and athletic director internee. Demonstrates excellent problem-solving skills and is equipped with basic CPR and first aid. Works well in a team-based setting, while being accustomed to change and flexibility. Values determination, hard work, excellence, and reliability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Attendant
Slippery Rock Campground
Slippery Rock, PA
06.2021 - 08.2024
- Monitored pool area to ensure safety and compliance with health regulations.
- Conducted routine water quality tests, adjusting chemical levels as necessary for optimal conditions.
- Provided excellent customer service to guests, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of poolside facilities, ensuring a welcoming environment for all visitors.
Sales Associate
American Eagle Outfiters
Grove City, PA
04.2020 - 12.2020
- Assisted customers with product selection and provided tailored recommendations to enhance shopping experience.
- Processed transactions accurately and efficiently, maintaining a balanced cash register throughout shifts.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
Education
Bachelor of Science - Business Management
Grove City College
Grove City, PA05-2027
Skills
- Guest services
- Adaptability in situations
- Emergency response readiness
- Decision-making
- Excel Use
- Ticket Sales
- Problem-solving capacity
- CPR training
- Basic first aid
Certification
Certified in CPR and First Aid
Languages
Spanish
Limited Working
Timeline
Pool Attendant
Slippery Rock Campground
06.2021 - 08.2024
Sales Associate
American Eagle Outfiters
04.2020 - 12.2020
Bachelor of Science - Business Management
Grove City College
Leadership
Leader of Inter-City Outreach (ICO) Missions Trip - Lexington, Kentucky; Partnered with Lexington Eagles Sports Ministry