Hannah Wong
Warminster
Summary
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Warminster
07.2025 - Current
- Greeted customers warmly and ensured a friendly atmosphere.
- Took customer orders accurately and efficiently using point-of-sale system.
- Communicated clearly and positively with coworkers and management
- Worked well in high pressure situations
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area and ensured tables were properly set.
- Assisted with inventory management and restocked supplies as needed.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled customer inquiries and resolved issues promptly and professionally.
- Prepared drinks upon request according to recipes and standards set by management.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Camp Counselor
Camp Real Fun
Warminster
06.2024 - 08.2024
- Supervised camper activities to ensure safety and engagement.
- Assisted in planning and organizing daily camp events.
- Facilitated group games to promote teamwork and cooperation.
- Collaborated with fellow counselors to enhance camp experiences for all participants.
- Monitored camper behavior to foster a positive environment at Camp Real Fun.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Education
William Tennent High School
Warminster, PA05-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Event planning
- Time management
- Problem solving
- Multitasking and organization
- Cash handling proficiency
- Problem-solving
- Clear communication
- Food safety knowledge
- Strong work ethic
- Punctuality and reliability
- Basic math
- Point of sale systems
- Greeting guests
- Cleanliness
- Problem-solving abilities
- Self motivation
- Communication
- Resolving complaints
- Quick decision making
Timeline
Front of House Employee
Chick-fil-A
07.2025 - Current
Camp Counselor
Camp Real Fun
06.2024 - 08.2024
William Tennent High School