Harley Decker
Pittsburgh
Summary
Results-driven professional specializing in safety oversight and process optimization. Achieved significant reductions in downtime and costs through effective vendor partnerships. Contributed to consistent year-over-year fleet growth by implementing strategic improvements.
Overview
2026
2026
years of professional experience
Work History
Senior Vehicle Operations Coordinator
4099
Pittsburgh
2024 - Current
- Managed communications between all departments for any repairs done at dealerships
- Built relationships with key partners that minimized costs and downtime for higher DE% and fleet growth year over year
- Collaborated with 403C team on repairs for non-warranty items leading to $300,000 savings to DR bottom line
- Became I-Car Platinum 1 certified, 1 class away from level 2 certified
- Established corporate contacts with Monro/Firestone, Safelite, and Cochran to facilitate quicker services in 3 key players for GP40
- Won 2nd EAA
- Facilitated quarterly lunches with Cochran Wholesale, connecting our shops to their system to reduce downtime
- In-Field visits to almost every branch in group to further synergy between departments
- Training days with 3C/2C/VC to learn managing different business line repairs
Vehicle Operations Coordinator
4099
Pittsburgh
2023 - 10.2024
- Decreased overall MET spend by $196,836
- Focused on building relationships with dealer vendors bring out of service from 2.9% to 2.02% over first year
- Implemented 'Dealership Authorization Form' to help expedite communications with new partners lowering AVG days from 15.01 to 14.37
- Won first EAA with full tenure
- Set up new LOFR account, detailing, and tow accounts to aid in branch level car upkeep and movement
- Reinstituted the relationship with Safelite, leading to them having space at PIT for faster turnaround time.
- Managed recalls with preferred dealers, 31 point drop in recall score YTD
Education
Bachelor of Arts - Communication Studies
West Virginia University
Morgantown, WV05-2020
Skills
- Vendor management
- Cost efficiency
- Team collaboration
- Safety compliance
- Process optimization
- Attention to detail
Timeline
Senior Vehicle Operations Coordinator
4099
2024 - Current
Vehicle Operations Coordinator
4099
2023 - 10.2024
Bachelor of Arts - Communication Studies
West Virginia University