
My goal is to obtain a challenging role at an organization where I can use my experience to become a valued asset to the team as well as learn new skills for advancement to broaden my horizons. I am organized, detail oriented, highly empathetic, and have clear communication skills that help me to be an amazing co-worker and asset to assisting others.
• Check clients in & out in a time efficient manner using checks, cash, & credit card machines
• Handle invoices & billing
• Use a multi phone line to handle incoming calls & outgoing calls in numbers of up to 600+ a day & direct them where they need to go
• Assist clients & patients in a calm manner during emergencies by alerting Doctors & staff
• Clean & sanitize rooms in between patient visits
• Monitor the flow of incoming emails, faxes, & other important documents & organize them efficiently
• Create client & patient relationships that were positive & long lasting
• Refill medications
-Operated a cash register for cash, check and credit card transactions with 100% accuracy.
-Alerted customers to upcoming sales events and promotions.
-Welcomed customers into the store and helped them locate items.
-Stocked and replenished merchandise according to store merchandising layouts.
-Educated customers about the brand to incite excitement about the company's mission and values.
-Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
-Cleaned and organized the store, including the checkout desk and displays.
-Identified potential shoplifters and alerted management.
-Operated a cash register for cash, check and credit card transactions with 100% accuracy.
-Alerted customers to upcoming sales events and promotions.
-Welcomed customers into the store and helped them locate items.
-Stocked and replenished merchandise according to store merchandising layouts.
-Educated customers about the brand to incite excitement about the company's mission and values.
-Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
-Cleaned and organized the store, including the checkout desk and displays.
-Identified potential shoplifters and alerted management.
satisfaction.
-Effectively managed a high-volume of inbound and outbound customer calls.
-Accessing/modifying patient records and processing record transfers, and faxing all records as needed
-Invoicing and taking deposits for services rendered
-Documenting specialized information regarding client information into databases
-Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive
-Inform clients of expected waiting time if the doctor(s) is(are) behind schedule.
-Schedule appointments & Contact scheduled pre-surgery appointments with reminder of time and required care, for example, withholding food and water.•
-Answer questions regarding the status of hospitalized patients as directed by the attending doctor
-Close out and record credit card and third-party payment option charges daily
-Assist emotional and/or grieving clients without undue stress to ensure they are as comfortable as possible
-Prepare and send out sympathy cards