Harrison Bates
Harrisburg
Summary
Results-driven Professional with over three years of experience in high-volume retail, sales, and management. Proven track record of exceeding sales targets, managing teams of 20-30 staff, and handling complex financial transactions. Expert at building customer rapport and providing tailored solutions to drive revenue and loyalty.
Overview
5
5
years of professional experience
Work History
Financing Sales Representative
Acima at Bob's Discount Furniture
Harrisburg
06.2025 - Current
- Guided customers through complex financing options, clearly explaining program terms and lease agreements to facilitate sales closure.
- Managed 500+ customer interactions within one year, directly contributing to over $150,000 in financed sales.
- Proactively addressed customer questions and overcame objections, contributing to increased conversion rates.
- Maintained high-touch sales cycle via phone and text to support application completion and resolve accounts.
- Ensured 100% compliance and accuracy in all financial transactions while delivering premium customer service.
Tile Specialist
Floor & Decor
Temple
09.2024 - 01.2025
- Consulted customers as subject matter expert on tile installation processes, contributing to increased department sales.
- Recommended flooring solutions based on identified project needs, enhancing average transaction value.
- Oversaw inventory transportation and merchandising, ensuring product availability on main floor.
Merchandiser
Sam's Club
College Station
04.2024 - 06.2024
- Enhanced product visibility through strategic placement and maintained organized aisles, improving overall shopping experience.
- Engaged with members to assist in product location, positively impacting purchasing decisions.
- Organized product displays to enhance customer experience and drive sales.
- Managed inventory levels to ensure product availability for customers.
- Collaborated with team members to execute merchandising strategies effectively.
Pool Manager
City of Temple
Temple
03.2021 - 08.2023
- Supervised 20-30 lifeguards, ensuring smooth daily operations and adherence to high safety standards.
- Supervised daily operations of public swimming facilities.
- Coordinated staff scheduling and training for lifeguards and support personnel to maintain operational efficiency.
- Led swim instruction programs while effectively resolving patron issues through strong communication and conflict-resolution skills.
- Ensured compliance with health and safety regulations at all times.
Education
High School Diploma -
Belton High School
Belton, TX05-2022
Skills
- Lease-to-Own Agreements
- Payment Structures
- Objection Handling
- CRM & Lead Follow-up
- Account Management
- Retail Point of Sale (POS)
- Inventory & Merchandising
- Compliance & Accuracy
- Microsoft Office Suite
- Cash Handling
- Conflict Resolution
- Team leadership
Core Competencies
Lease-to-Own Agreements, Objection Handling, Payment Structures, Account Management, Team Supervision (20-30 staff), Inventory & Merchandising, Compliance & Accuracy, CRM & Lead Follow-up, Microsoft Office Suite, Cash Handling, Conflict Resolution, Retail Point of Sale (POS)
Timeline
Financing Sales Representative
Acima at Bob's Discount Furniture
06.2025 - Current
Tile Specialist
Floor & Decor
09.2024 - 01.2025
Merchandiser
Sam's Club
04.2024 - 06.2024
Pool Manager
City of Temple
03.2021 - 08.2023
High School Diploma -
Belton High School