HASSAN AMMOUNE
Philadelphia
Summary
Results-driven sales professional with 4+ years of experience across telecommunications, retail, customer service, and automotive sectors. Consistently achieved 100-200% of sales targets, while leading teams of up to 8 staff members. Proven track record of building client relationships, maximizing revenue opportunities, and implementing operational improvements.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
T-Mobile
01.2022 - 01.2025
- Achieved 100-200% of sales targets consistently across multiple product categories
- Built and maintained strong relationships with new and existing clients
- Conducted market research to identify sales opportunities and customer needs
- Converted cold calls into sales through consultative approach
- Trained and guided co-workers on sales techniques and product knowledge
- Generated revenue through strategic upselling and cross-selling
- Took lead responsibility in guiding the team during busy hours, ensuring smooth workflow and balanced customer distribution
- Oversaw daily store operations such as opening/closing procedures, resolving escalations, and maintaining high service standards
- Supported new hires by teaching sales strategies, coaching on customer engagement, and helping them become productive quickly
- Monitored store performance metrics and identified areas where the team could improve efficiency and sales conversions
- Helped implement promotional strategies, optimized product placement, and ensured the team stayed aligned with current offers
- Assisted with inventory checks, device console management, and ensuring accurate documentation on all activations
- Handled complex customer issues, billing corrections, and device troubleshooting with a focus on high satisfaction and retention
Manager
7 Day Tire and Wheel
01.2023 - 01.2024
- Led team of 8-12 technicians in high-volume automotive service environment
- Implemented task specialization system, improving efficiency and reducing customer complaints
- Managed daily operations, inventory coordination, and customer conflict resolution
- Coordinated with warehouse operations for weekly inventory management
Sales Representative
Best Buy
01.2019 - 2020
- Specialized in smart home products and technical solutions
- Provided technical support and product consultations to customers
- Built repeat customer base through product expertise and trusted recommendations
- Bundled services and warranties to maximize customer satisfaction and meet quotas
Food Delivery Driver
2017 - 01.2019
Tutoring
01.2014 - 2016
Education
Associate Degree - Computer Science
Bucks County Community College
Pennsylvania07-2026
Skills
- Sales & Business
- Consultative selling and relationship building
- Target achievement and revenue maximization
- Market research and opportunity identification
- Operations Management
- Team leadership and staff development
- Customer service
- Computer diagnostics and troubleshooting
- Hardware assembly and repair
- Microsoft Office Suite proficiency
- Basic programming knowledge (Python, Java)
- Adaptability across diverse work environments
- Strong analytical and problem-solving abilities
- Excellent communication and presentation skills
Accomplishments
- Ranked Top 50 out of 1,500+ sales representatives at T-Mobile (Q4 2023)
- Implemented efficiency improvements reducing errors through task specialization
- Trained and mentored colleagues in sales techniques and customer service
- 50+ paid personal technical projects demonstrating technical problem-solving abilities and computer hardware knowledge
LANGUAGES
English
Arabic
Timeline
Manager
7 Day Tire and Wheel
01.2023 - 01.2024
Sales Representative
T-Mobile
01.2022 - 01.2025
Sales Representative
Best Buy
01.2019 - 2020
Tutoring
01.2014 - 2016
Food Delivery Driver
2017 - 01.2019
Associate Degree - Computer Science
Bucks County Community College