Haven Brown
Fayetteville
Summary
Seasoned Lead Clerk with background in overseeing daily business operations and maintaining administrative records. Skills include multitasking, leadership, and proficiency in computer software applications. Proven track record of improving operational efficiency by implementing innovative filing systems for documents. Known for fostering positive workplace culture through effective team management.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
Work History
Lead Clerk
Catch Up Logistics
Chambersburg
07.2021 - 08.2025
- Managed daily inventory and organized stock for efficient retrieval.
- Assisted customers with inquiries and provided product recommendations.
- Processed transactions accurately and maintained cash register balance.
- Collaborated with team members to ensure smooth daily operations.
- Maintained cleanliness and organization of work areas and displays.
- Supported training of new staff on operational procedures and systems.
- Organized and maintained filing systems for documents, records, and correspondence.
- Supervised a team of clerks in performing clerical duties.
- Trained new staff members on departmental policies and procedures.
- Provided support to management with daily operations of the office.
- Answered phone calls, emails, and other inquiries from customers or vendors.
- Communicated with customers and employees to answer questions or explain information.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Answered telephones, directed calls, and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Delivered messages and ran errands.
- Troubleshot office equipment, computer hardware and software issues.
- Monitored and directed work of lower-level clerks.
Packer/Palletizer Operator
Schreiber Foods Inc.
Shippensburg
02.2021 - 07.2021
- Operated packing machinery to efficiently package dairy products for distribution.
- Inspected finished products for quality assurance and packaging accuracy.
- Maintained a clean and organized work area to comply with safety standards.
- Collaborated with team members to meet daily production goals effectively.
- Loaded boxes onto pallets for shipment, ensuring secure stacking practices.
- Followed standard operating procedures for equipment usage and safety protocols.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Notified team leader of product discrepancies and equipment malfunctions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
Education
Waynesboro Area Senior High School
Waynesboro , PASkills
- Inventory management
- Transaction processing
- Staff training
- Data entry
- Office organization
- Customer relationship management
- Quality assurance
- Standard operating procedures
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Paperwork processing
- Document preparation
- Quality control
- Verbal and writing communication
- File maintenance
- Scanning and copying
- Research
- Research skills
- Adaptability
- Creative thinking
References
References available upon request.
Timeline
Lead Clerk
Catch Up Logistics
07.2021 - 08.2025
Packer/Palletizer Operator
Schreiber Foods Inc.
02.2021 - 07.2021
Waynesboro Area Senior High School