Haven Taddei
Mohrsville
Summary
Adaptable and proactive leader with extensive experience in retail operations. Recognized for strong problem resolution skills and effective training methods, ready to leverage expertise to improve operational performance and customer engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Fulfillment Specialist
Circadia
Leesport
04.2026 - Current
- Processed customer orders using fulfillment software, ensuring timely and accurate delivery.
- Maintained accurate inventory records to guarantee product availability.
- Processed returns and exchanges to ensure compliance with company policies.
- Coordinated with team members to resolve order processing discrepancies, enhancing accuracy.
- Packaged orders securely for transportation, reducing risk of damage during delivery.
- Supported warehouse organization to enhance overall workflow efficiency.
- Tracked merchandise movements with RF scanners for precise inventory management.
- Adhered to safety protocols while operating heavy equipment, including forklifts and pallet jacks.
Operations Manager
CVS Pharmacy
Leesport
10.2024 - 03.2026
- Managed daily store operations, enhancing workflow efficiency and driving customer satisfaction.
- Trained new staff on company policies and operational procedures for effective service.
- Coordinated inventory management, maintaining optimal stock levels to prevent shortages and support sales.
- Implemented safety protocols to create a secure working environment for employees.
- Assisted in scheduling staff to optimize shift coverage and meet customer needs.
- Monitored compliance with health regulations and company standards consistently.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction and loyalty.
Shift Supervisor
CVS Pharmacy
Leesport
06.2024 - 10.2024
- Supervised daily operations, ensuring adherence to company policies and enhancing team accountability.
- Trained new employees on customer service and product knowledge, improving onboarding effectiveness.
- Assisted customers with inquiries, providing exceptional service and support.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Monitored staff performance, providing feedback to maintain quality standards and support team development.
Customer Service Associate
CVS Pharmacy
Doylestown
02.2023 - 06.2024
- Assisted customers with product inquiries, enhancing their shopping experience.
- Processed transactions accurately at the cash register.
- Resolved customer complaints effectively, improving overall satisfaction.
- Supported team members during busy shifts, ensuring smooth operations.
- Educated customers on health and wellness products available in-store.
- Greeted customers and identified their needs.
Customer Service Associate
Wawa
Leesport
06.2021 - 08.2022
- Guided customers with product inquiries and tailored recommendations to enhance their shopping experience.
- Processed transactions accurately at the cash register.
- Ensured organized and well-stocked work area to facilitate efficient service.
- Fostered positive customer relations through friendly, knowledgeable communication and support for service goals.
- Handled cash register operations accurately during peak times.
- Prepared and served food items following strict health and safety guidelines.
- Maintained cleanliness of dining areas and food preparation stations consistently.
Bakery Worker
Weis
Wyomissing
10.2020 - 06.2021
- Prepared and baked diverse breads and pastries daily, ensuring quality and freshness for customers.
- Assisted customers in selecting baked goods, enhancing their experience and satisfaction.
- Maintained cleanliness and organization of bakery workstations to support efficient operations.
- Followed safety and sanitation standards throughout baking processes.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Education
Bachelor of Arts - Accounting
Strayer University
Online01-2027
Associate of Arts - Accounting
Strayer University
Online06-2025
High School Diploma -
Schuylkill Valley Highschool
Leesport, PA06-2022
Skills
- Inventory management
- Logistics coordination
- Inventory control
- Data entry
- Microsoft Excel
- Financial analysis
- Financial reporting
- Risk assessment
- Cost reduction
- Customer service
- Problem resolution
- Team collaboration
- Time management
- Staff onboarding
- Employee motivation
- Adaptability
Certification
Pharmacy Technician Trainee
Timeline
Order Fulfillment Specialist
Circadia
04.2026 - Current
Operations Manager
CVS Pharmacy
10.2024 - 03.2026
Shift Supervisor
CVS Pharmacy
06.2024 - 10.2024
Customer Service Associate
CVS Pharmacy
02.2023 - 06.2024
Customer Service Associate
Wawa
06.2021 - 08.2022
Bakery Worker
Weis
10.2020 - 06.2021
Bachelor of Arts - Accounting
Strayer University
Associate of Arts - Accounting
Strayer University
High School Diploma -
Schuylkill Valley Highschool