Hayden Gould
Linesville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
Work History
Systems Administrator
Wesbury United Methodist Home
05.2024 - Current
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Integrated and updated software products to boost system compatibility.
- Detailed upcoming software upgrades and system sprints to team members.
- Boosted network efficiency, upgrading network components and optimizing configurations.
- Ensured network security and data integrity by implementing robust firewall and encryption protocols.
- Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
Store Worker
Boot Box
01.2022 - Current
Factory Worker
Kraftmaid Cabinetry
08.2020 - 04.2022
sanding boards and loading trucks
Mill Operator
Ram Tool
03.2019 - 08.2021
Farm Hand
Bortnick Dairy
02.2016 - 01.2018
Education
Associate of Applied Science - Network And System Administration
Laurel Technical Institute - Sharon
05.2024
High School Diploma -
Conneaut Area Senior High School
05.2018
Skills
- Customer Needs Assessments
- Supply Chain Distribution
- Quality Assurance Controls
- Handling Machinery
- Assembly and Production
- Machinery Monitoring
- Technical support
- Windows administration
- Data security
- System upgrades
- Performance analysis
- Incident management
- Server management
- Network protocols
- Email administration
- Help desk software
- Program installations
- Software installation
- Organizational leadership
Timeline
Systems Administrator
Wesbury United Methodist Home
05.2024 - Current
Store Worker
Boot Box
01.2022 - Current
Factory Worker
Kraftmaid Cabinetry
08.2020 - 04.2022
Mill Operator
Ram Tool
03.2019 - 08.2021
Farm Hand
Bortnick Dairy
02.2016 - 01.2018
High School Diploma -
Conneaut Area Senior High School
Associate of Applied Science - Network And System Administration
Laurel Technical Institute - Sharon
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