Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Maguire

Uniontown

Summary

Adaptable and reliable professional with a diverse background in hospitality and claims management. Strong communication and problem-solving skills foster effective collaboration, driving positive customer experiences and enhancing service quality.

Overview

6
6
years of professional experience

Work History

Bartender

Yinzer Valley Farms
Mount Pleasant, PA
11.2025 - Current
  • Ensured compliance with health and safety regulations, maintaining a clean and organized bar environment.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Claims Resolution Specialist

Allstate Insurance Co.
Uniontown, PA
04.2023 - Current
  • Investigated and resolved claims discrepancies, ensuring compliance with company policies and procedures.
  • Managed high volumes of claims inquiries, delivering timely responses and maintaining service excellence standards.
  • Investigated issues to determine appropriate coverage and liability for auto claims.
  • Explained policy coverage, liability and denials to policyholders, lawyers, and other involved parties.

Server

Marilyn’s of Morgantown
Morgantown, WV
06.2020 - 11.2023
  • Delivered exceptional customer service, ensuring guest satisfaction in a fast-paced dining environment.
  • Managed multiple tables efficiently, prioritizing tasks to enhance service flow and reduce wait times.
  • Trained new servers on menu knowledge and best practices for delivering high-quality dining experiences.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.

Studio Manager

Orangetheory Fitness
Morgantown, WV
11.2022 - 05.2023
  • Oversaw daily studio operations, ensuring seamless execution of fitness classes and member services.
  • Managed scheduling and staffing, optimizing resource allocation to enhance team performance.
  • Developed and implemented marketing strategies to promote membership growth and retention.
  • Trained and mentored staff in customer service excellence, fostering a positive studio environment.

Education

Bachelor of Science - Multidisciplinary Studies

West Virginia University
Morgantown, WV
05.2022

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Yinzer Valley Farms
11.2025 - Current

Claims Resolution Specialist

Allstate Insurance Co.
04.2023 - Current

Studio Manager

Orangetheory Fitness
11.2022 - 05.2023

Server

Marilyn’s of Morgantown
06.2020 - 11.2023

Bachelor of Science - Multidisciplinary Studies

West Virginia University
Hayley Maguire