Hayley Smith
Lancaster
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in patient assessments and care coordination.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Penn State Health Milton S. Hershey Medical Center
01.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
Summer Nurse Extern
Penn State Health Milton S. Hershey Medical Center
06.2022 - 09.2023
- Provided support for patients and their families with compassionate communication and attention to needs.
- Assisted in administering medications under supervision, ensuring proper dosage and adherence to medication schedules.
- Gained hands-on experience in various nursing specialties through rotating assignments, enhancing clinical skills and knowledge base.
- Developed strong relationships with patients through active listening and empathy, fostering trust and rapport-building during their hospital stay.
Customer Service Cashier
Under Armour
06.2021 - 12.2022
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Camp Counselor Volunteer
Camp Invention
06.2020 - 06.2020
- Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
- Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
- Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
- Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.
Customer Service Cashier
Adidas Outlet
01.2016 - 03.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Nursing
York College of Pennsylvania
York, PA12-2022
High School Diploma -
Lampeter Strasburg
Lancaster, PA06-2018
Skills
- Patient assessments
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Compassion and empathy
- Advanced cardiac life support (ACLS) certification
Timeline
Registered Nurse
Penn State Health Milton S. Hershey Medical Center
01.2023 - Current
Summer Nurse Extern
Penn State Health Milton S. Hershey Medical Center
06.2022 - 09.2023
Customer Service Cashier
Under Armour
06.2021 - 12.2022
Camp Counselor Volunteer
Camp Invention
06.2020 - 06.2020
Customer Service Cashier
Adidas Outlet
01.2016 - 03.2020
Bachelor of Science - Nursing
York College of Pennsylvania
High School Diploma -
Lampeter Strasburg
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