Hayley Rheagan Clayton
Media
Summary
Creative and dependable hospitality professional with a strong background in customer service, retail management, and photography. Known for delivering exceptional guest experiences and creating warm, welcoming environments. Combines an artistic eye with meticulous attention to detail, clear communication, and a calm, grounded presence. Experienced in leading small teams, managing daily operations, and maintaining efficiency without sacrificing genuine connection. Passionate about thoughtful service and contributing positive energy to every team and guest interaction.
Overview
18
18
years of professional experience
Work History
Sales Assistant
Design Within Reach
Ardmore
06.2025 - Current
- Assisted customers with product selection and design consultations to drive sales.
- Maintained up-to-date knowledge of current inventory and upcoming product launches.
- Facilitated visual merchandising strategies to enhance store displays and customer experience.
- Collaborated with team members to optimize sales processes and increase efficiency.
- Organized and restocked merchandise to ensure optimal presentation and availability.
- Coordinated schedules and managed appointments to support daily operations.
Freelance Photographer
Self Employed Services
Media
05.2007 - Current
- Captured high-quality images for diverse events and client projects.
- Managed photo editing and retouching using industry-standard tools.
- Coordinated with clients to align shoots with their vision and requirements.
- Organized and maintained photography equipment for optimal functionality.
- Developed creative photoshoot concepts reflecting client needs and trends.
- Collaborated with creatives to produce cohesive visual content across platforms.
- Conducted location scouting to determine ideal settings for projects.
- Past clients include Polaroid, Urban Outfitters, GUP Magazine, Georgia O'Keeffe Museum.
Assistant Manager
Madewell
Ardmore
11.2022 - 04.2025
- Supervised daily operations, including staff scheduling and duty assignments.
- Implemented standard operating procedures to enhance efficiency across teams.
- Facilitated interdepartmental communication to streamline workflows and improve collaboration.
- Maintained accurate inventory records to ensure optimal stock levels.
- Organized staff training initiatives to boost performance and development.
- Handled customer inquiries, resolving issues promptly to ensure satisfaction.
- Created detailed reports on sales trends, inventory levels, and financial data.
- Assisted management with coordination of daily operations.
Taproom Server
Santa Fe Brewing Company
Santa Fe
04.2017 - 03.2020
- Provided exceptional customer service in a high-pressure brewery setting.
- Processed orders efficiently through point-of-sale systems to enhance service speed.
- Maintained cleanliness and organization of dining and bar areas to ensure guest comfort.
- Resolved customer complaints swiftly, contributing to improved guest satisfaction.
- Upsold beverages and food items, maximizing sales opportunities.
Lead Photographer
Santa Fe Dry Goods & Workshop
Santa Fe
05.2015 - 09.2018
- Captured high-quality images for diverse projects and events under tight deadlines.
- Handled product photography, social media visuals, web content, and inventory coordination.
- Edited and retouched photographs using industry-standard software to enhance quality.
- Developed creative concepts for effective visual storytelling and branding strategies.
- Coordinated logistics for on-site photography sessions, including equipment setup.
- Maintained equipment to ensure optimal functionality during all assignments.
Education
Bachelor of Arts - Photography
Santa Fe University of Art And Design
NM05-2015
Skills
- Customer service
- Product knowledge
- Team collaboration
- Creative concept development
- Effective communication
- Time management
- Customer relationship management
- Customer needs assessment
- Team support and assistance
References
References available upon request.
Timeline
Sales Assistant
Design Within Reach
06.2025 - Current
Assistant Manager
Madewell
11.2022 - 04.2025
Taproom Server
Santa Fe Brewing Company
04.2017 - 03.2020
Lead Photographer
Santa Fe Dry Goods & Workshop
05.2015 - 09.2018
Freelance Photographer
Self Employed Services
05.2007 - Current
Bachelor of Arts - Photography
Santa Fe University of Art And Design