Summary
Overview
Work History
Education
Skills
Timeline
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Hayli Bruetsch

Uniontown

Summary

Dynamic Staffing Coordinator with proven expertise at NextWave Industries LLC in optimizing workforce planning and enhancing employee scheduling efficiency. Skilled in conflict resolution and data analysis, I successfully minimized staffing shortages while fostering a collaborative team environment. Proficient in timekeeping systems, I ensure compliance with labor laws and internal policies.

Overview

6
6
years of professional experience

Work History

Staffing Coordinator

NextWave Industries LLC
Uniontown
03.2025 - Current
  • Coordinated daily and long-term staff scheduling to ensure adequate coverage across departments, minimizing overtime and staffing shortages.
  • Communicated with employees regarding shift changes, open positions, and scheduling conflicts, maintaining updated availability records.
  • Collaborated with HR and department managers to support recruitment, onboarding, and orientation processes.
  • Maintained accurate records of time-off requests, attendance, and compliance with labor laws and internal policies.
  • Utilized [Scheduling Software, e.g., Kronos, Smartlinx, Shiftboard] to manage employee schedules and generate staffing reports.
  • Supported a team-oriented work environment through effective communication and quick resolution of staffing issues.
  • Ensured proper documentation for credentialing, licensure, and background checks where applicable.

Pediatric Dental Receptionist

Northeast Children's Dentistry
San Antonio
10.2022 - 11.2024
  • Warmly welcomed children and families, creating a friendly and calming environment to reduce dental anxiety.
  • Scheduled and confirmed pediatric appointments, ensuring efficient patient flow and minimal wait times.
  • Accurately entered and maintained patient information, insurance details, and treatment notes in [Dental Software, e.g., Dentrix, Eaglesoft].
  • Processed insurance verifications, claims, and patient billing, clearly explaining coverage and costs to parents or guardians.
  • Handled incoming calls and inquiries with professionalism and empathy, addressing concerns related to treatments, scheduling, and billing.
  • Coordinated with dental assistants and pediatric dentists to prepare for patient visits and accommodate special needs or requests.
  • Maintained a clean and child-friendly reception area with age-appropriate materials.

Dental Receptionist

Sanchez Dental
San Antonio
04.2019 - 10.2022
  • Greeted and checked in patients, ensuring accurate collection of personal, insurance, and medical information.
  • Managed appointment scheduling, confirmations, and cancellations using [insert software, e.g., Dentrix, Eaglesoft, Open Dental].
  • Processed patient billing, insurance claims, and payments, resolving discrepancies and coordinating with insurance providers.
  • Maintained organized patient records, adhering to HIPAA compliance and office confidentiality standards.
  • Answered multi-line phone systems, responded to inquiries, and provided exceptional customer service.
  • Supported dentists and hygienists by managing daily schedules and preparing documentation for patient visits.

Education

High School Diploma -

Hickory High School
Hermitage, PA
05-2018

Skills

Staffing Coordinator:

  • Employee scheduling
  • Shift coordination
  • Workforce planning
  • Attendance tracking
  • Timekeeping systems ( ADP, ZLC)
  • Verbal and written communication
  • Conflict resolution
  • Team collaboration
  • Customer service
  • Relationship management
  • Multitasking
  • Attention to detail
  • Problem-solving
  • Critical thinking
  • Data analysis and reporting
  • Labor laws and regulations
  • HIPAA compliance
  • Credentialing and licensing verification

Dental Receptionist:

  • Appointment scheduling
  • Patient check-in/check-out
  • Insurance verification and billing
  • Payment processing and collections
  • Electronic health records (EHR) management
  • Dental software (eg, Dentrix, Eaglesoft, Open Dental)
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Insurance claims processing software

  • HIPAA compliance systems

Timeline

Staffing Coordinator

NextWave Industries LLC
03.2025 - Current

Pediatric Dental Receptionist

Northeast Children's Dentistry
10.2022 - 11.2024

Dental Receptionist

Sanchez Dental
04.2019 - 10.2022

High School Diploma -

Hickory High School

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Hayli Bruetsch