Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Héctor Rodríguez

Panamá City,Coclé

Summary

Dynamic travel planner with a proven track record at Quality Transfer DP, excelling in itinerary creation and customer service. Expert in reservation management and rival analysis, I foster strong client relationships, ensuring memorable experiences and repeat business. My attention to detail and effective communication skills drive successful travel solutions. willing to learn more day by day, to improve in each of the work areas.

Overview

4
4
years of professional experience

Work History

Asesor Turístico

Quality transfer DP
Panamá, Panamá City
03.2021 - 11.2024
  • Monitored competitors' prices and offerings to maintain competitive edge in the market.
  • Created itineraries for customers, transportation within the country, airport arrivals, and scheduling tours or activities within the country.
  • Searched and confirmed travel reservations for customers.
  • Coordinated ground transportation to and from accommodations for clients.
  • Assisted customers in making changes to existing itineraries or canceling trips.
  • Resolved any issues related to travel plans and services.
  • Ensured compliance with company policies regarding safety regulations while planning trips.
  • Developed and maintained strong relationships with customers to ensure repeat business.

Education

High School Diploma -

Instituto Profesional Técnico Industrial Aguadulce
Panamá, Coclé, Aguadulce
12-2021

Skills

  • Travel planning
  • Itinerary creation
  • Reservation management
  • Customer service
  • Competitor analysis
  • Communication skills
  • Attention to detail
  • Time management

Languages

Spanish
First Language
English
Elementary (A2)
A2

Timeline

Asesor Turístico

Quality transfer DP
03.2021 - 11.2024

High School Diploma -

Instituto Profesional Técnico Industrial Aguadulce
Héctor Rodríguez