Hearty Nakhulo Owino
Philadelphia
Summary
Dynamic and results-driven professional with a proven track record at Naivas Supermarket, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in teamwork and organization, I consistently exceeded sales goals, contributing to significant revenue growth while maintaining a clean and inviting shopping environment. Proficient in computer skills and communication.
Overview
4
4
years of professional experience
Work History
Volunteer
Nationalities Service Center (NSC)
10.2024 - Current
- Arranged winter clothing in an easy and accessible manner to serve 100+ children and adults in need
- Arranged food shelves ready to serve 100+ clients in need
- Distributed backpacks with compartments for their learning materials to elementary and middle school clients for the upcoming school year
- Sorted backpacks, signed clients in to the distribution and handed out the backpacks
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Retail Sales Associate
Naivas Supermarket
04.2021 - 08.2022
- Increased customer satisfaction scores by 15% through personalized service and quick problem solving
- Consistently exceeded daily sales goals, contributing to a 20% boost in store revenue during promotional periods
- Stocked shelves, rotated inventory and maintained store presentation standards
- Monitored expiration dates to ensure compliance with health and safety regulations
- Supported team with price labeling, and promotional displays
- Greeted customers and helped with product questions, selections, and purchases
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
Education
Certificate - Paralegal Studies
Peirce College
Philadelphia, PA05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Computer skills
- Time management
- Communication skills
- Writing skills
Timeline
Volunteer
Nationalities Service Center (NSC)
10.2024 - Current
Retail Sales Associate
Naivas Supermarket
04.2021 - 08.2022
Certificate - Paralegal Studies
Peirce College
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