Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Allabaugh

Kingston

Summary

Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds. Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Hardworking professional offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments. Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity. Hardworking professional with extensive background making valuable contributions in settings. Detail-oriented professional delivering effective records maintenance and shipping coordination. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience

Work History

Inventory Specialist

WIS International Inventory Service
Traveling
01.2025 - 05.2025

I traveled throughout various stores in PA, NY and NJ. We counted what was left on the shelves

  • Ensured proper storage conditions for all items in the warehouse.
  • Responded promptly to customer inquiries regarding product availability.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Responded promptly to requests from customers regarding product availability.
  • Implemented cost-saving strategies to reduce overhead expenses.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Maintained accurate and up-to-date inventory records.
  • Identified obsolete or slow moving items for disposal or sale at discounted prices.
  • Investigated discrepancies between physical count and computer records.

Retail Merchandiser

SAS Retail Services
Traveling
01.2024 - 01.2025

I pulled product forward on shelves at grocery stores throughout the area.

  • Performed data entry tasks related to the tracking of inventory levels.
  • Managed customer relationships to ensure satisfaction and loyalty.
  • Inspected stores regularly for proper stocking and display of products.

Counselor

James A Casey House
Wilkes-Barre
03.2023 - 03.2024
  • Conducted mental health assessments with clients in order to determine appropriate interventions.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Monitored clients' daily activities and responded appropriately when needed.
  • Developed treatment plans to address client needs.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Collaborated with multidisciplinary teams to provide comprehensive care for clients.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
  • Developed crisis intervention strategies for individuals facing difficult situations or events.
  • Created an environment that was safe, supportive, and conducive to learning for all students.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Provided crisis intervention services for individuals in need of immediate assistance.
  • Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
  • Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
  • Established collaborative relationships with parents and guardians in order to provide effective care for their children.

Counselor

Pinnacle Treatment
Ashley
04.2020 - 04.2022
  • Conducted mental health assessments with clients in order to determine appropriate interventions.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Monitored clients' daily activities and responded appropriately when needed.
  • Developed treatment plans to address client needs.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
  • Collaborated with multidisciplinary teams to provide comprehensive care for clients.
  • Maintained accurate and up-to-date records of client progress and treatment plans.

Reach Truck Operator

Amazon
Pittston
04.2021 - 12.2021
  • Reported any maintenance issues related to Reach Truck operation promptly and accurately.
  • Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
  • Ensured safety protocols were followed when operating the Reach Truck.
  • Communicated with co-workers regarding material handling needs throughout shift.
  • Operated a Reach Truck to move materials and products in warehouse facility.
  • Responded quickly and effectively in emergency situations involving the Reach Truck or other equipment.
  • Transported palletized freight from one location to another within the warehouse environment.
  • Collaborated with supervisors on ways to improve efficiency during tasks.
  • Confirmed accuracy of orders before loading them onto trucks for delivery.
  • Assisted with the organization of storage areas to maximize space utilization.
  • Located stored items using computer system or manual methods such as counting, sorting.
  • Monitored temperature and humidity levels of storage area as necessary.
  • Stacked merchandise onto pallets according to specific instructions.
  • Organized product in appropriate shelving units according to company guidelines.
  • Followed established procedures for unloading and loading cargo safely and efficiently.
  • Documented any discrepancies between actual and expected stock levels.
  • Maintained accurate inventory records of all items handled.
  • Inspected containers for damages prior to loading and unloading process.
  • Loaded, unloaded, picked, and staged product for shipping or receiving purposes.
  • Adhered strictly to OSHA regulations at all times while operating Reach Truck.
  • Performed daily equipment checks to ensure proper functioning.
  • Collaborated in team environment to maintain high levels of productivity.
  • Documented movements using computer tracking systems.
  • Loaded items to maximize work efficiency.
  • Used loaders, hand trucks, forklifts, and cranes.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Performed inspections and made repairs on tractors.
  • Followed maps and GPS systems to promptly complete tasks.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Followed safe practices to mix and apply chemicals.
  • Relocated goods from dock area to appropriate storage locations.

Client Service Specialist

GEO Reentry Services- Luzerne County
Wilkes-Barre
02.2020 - 02.2021
  • Developed strategies to increase client retention and satisfaction levels through targeted outreach campaigns.
  • Developed relationships with key stakeholders across multiple departments in order to provide seamless service delivery.
  • Assisted in onboarding new clients, including setting up accounts and providing training on product usage.
  • Monitored customer feedback surveys and implemented changes based on results.
  • Attended trade shows and conferences representing the company's products and services.
  • Organized resources such as webinars or online events aimed at educating customers on how best to utilize services offered by the company.
  • Worked closely with other departments to ensure timely resolution of escalated client issues.
  • Maintained client data accuracy in internal systems by monitoring account information and updating records as needed.
  • Participated in weekly team meetings to discuss performance metrics and areas for improvement.
  • Generated reports from CRM system for senior management review of client activity.
  • Collaborated with sales teams to develop tailored solutions for each individual client's needs.
  • Provided technical assistance when required, troubleshooting any problems that may arise.
  • Conducted regular follow-up calls with customers in order to assess their satisfaction level with our services.
  • Created detailed documentation of all interactions with customers ensuring accurate record keeping.
  • Managed a portfolio of high-value clients, providing personalized support throughout their lifecycle.
  • Performed quality assurance checks on content delivered to clients to ensure accuracy of information provided.
  • Resolved complex customer queries quickly and efficiently while maintaining a positive attitude throughout the process.
  • Provided customer service to clients by responding to inquiries and resolving complaints.
  • Analyzed customer data trends in order to identify potential areas of growth or improvement.
  • Identified opportunities for improvement within the customer service process and recommended changes accordingly.
  • Prepared presentations detailing product features, benefits, and pricing for prospective customers.
  • Scheduled and confirmed appointments based on customer availability.

Education

Associate of Arts - Criminal Justice

Bethel University
01-2020

High School Diploma -

Crestwood
Mountain Top, PA
06-1997

Skills

  • Inventory management
  • Data entry
  • Customer service
  • Supply chain coordination
  • Inventory analysis
  • Warehouse organization
  • Attention to detail
  • Time management
  • Material handling
  • Requisition management
  • Financial reporting
  • Vendor management
  • Verbal and written communication
  • Customer buying habits
  • Audit processes
  • Regulatory compliance
  • Order picking and processing
  • Asset protection expertise
  • Merchandising expertise
  • Database management
  • Proper storage protocols
  • Equipment operation
  • Shipping and receiving
  • Inventory control
  • Barcode scanning
  • Inventory counts

Timeline

Inventory Specialist

WIS International Inventory Service
01.2025 - 05.2025

Retail Merchandiser

SAS Retail Services
01.2024 - 01.2025

Counselor

James A Casey House
03.2023 - 03.2024

Reach Truck Operator

Amazon
04.2021 - 12.2021

Counselor

Pinnacle Treatment
04.2020 - 04.2022

Client Service Specialist

GEO Reentry Services- Luzerne County
02.2020 - 02.2021

Associate of Arts - Criminal Justice

Bethel University

High School Diploma -

Crestwood
Heather Allabaugh