Heather Baney
Emporium
Summary
Resourceful Operator Trainer known for high productivity and efficient task completion. Specialize in developing comprehensive training materials, implementing effective training programs, and enhancing team performance through skillful coaching. Excel at communication, leadership, and problem-solving to ensure trainees achieve competency quickly and effectively. Committed to fostering a positive learning environment and optimizing operational workflows for success.
Overview
14
14
years of professional experience
1999
1999
years of post-secondary education
Work History
Operator Trainer
comtech llc
Saint Marys
10.2018 - 08.2025
Doing computer work and training
cleaner
Emporium Country Club
Emporium
04.2011 - 04.2021
- Maintained cleanliness of club facilities and restrooms throughout the property.
- Assisted in setup and breakdown of events and dining services.
- Utilized cleaning equipment to ensure thorough sanitation of surfaces.
Manager
McDonald's
Saint Marys
03.2013 - 10.2018
- Supervised daily operations and staff performance during peak hours.
- Trained new employees on customer service and food preparation standards.
- Implemented inventory management procedures to ensure stock availability.
Deli Manager
olivits
Saint Marys
08.2011 - 04.2013
- Supervised daily operations of deli section, ensuring high-quality food preparation.
- Trained and mentored staff on product knowledge and customer service skills.
- Managed inventory levels, ordering supplies to maintain freshness and availability.
Education
Cameron County High School
Emporium, PASkills
- Operator training
- Computer skills
- Technical documentation
- Process improvement
Timeline
Operator Trainer
comtech llc
10.2018 - 08.2025
Manager
McDonald's
03.2013 - 10.2018
Deli Manager
olivits
08.2011 - 04.2013
cleaner
Emporium Country Club
04.2011 - 04.2021
Cameron County High School