Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Heather Cheesman

Levittown

Summary

A highly motivated and organized individual with proven experience looking for a position where my expertise and strong administrative skills would be mutually beneficial; delivering the upmost level of patient care while maximizing the efficiency of a facility.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant

Capital Health Medical Center
Newtown
11.2021 - Current
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Assisted physicians with patient care by taking vital signs, EKGs, and patient histories, and preparing patients for examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Medical Receptionist

Gastroenterologists Ltd., Bucks County GI Endoscopic Surgical Center
Levittown
01.2017 - 04.2021
  • Answering phones, relaying messages, scheduling and confirming appointments, scheduling procedures, verifying insurances, collecting copays, filing, making pre op and post op phone calls, using Doctor.com computer system, retrieving electronic referrals from Navinet.

Medical Receptionist

St.Mary Medical Center
Langhorne
02.2012 - 03.2015
  • Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of patients.
  • Prepared and educated patients on surgical/diagnostic procedures and medications.
  • Supported diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Updated patient files and records.

Home Health Aide

Tender Touch Care
Philadelphia
01.2009 - 01.2011
  • Monitored patient situation by observing physical and mental condition, intake and output, and exercise.
  • Maintained a safe, secure, and healthy patient environment by following standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards.
  • Recorded patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

Medical Assistant

Fairless Hills Medical Center
Fairless Hills
01.2005 - 01.2009
  • Escorted patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart.

Education

Technical Schooling/ training -

CHI Institute
Southampton, PA
05.2005

High school or equivalent -

Conwell-Egan Catholic High school
Fairless Hills, PA
06.2002

Skills

  • SCHEDULING (20 years)
  • EXCELLENT COMMUNICATION SKILLS (20 years)
  • EXCELLENT MULTITASKER (20 years)
  • FILE (20 years)
  • LIAISON (20 years)
  • Front Desk (20 years)
  • Front Office (20 years)
  • Medical Receptionist
  • Medical Scheduling
  • EMR Systems
  • Patient Care
  • Medical Office Experience (20 years)
  • Medical Assistant (20 years)
  • Phlebotomy

Certification

Drivers License

BLS Certification

Additional Information

  • SKILLS
  • Highly creative and organized
  • Excellent communication skills
  • Records maintenance
  • Insurance company liaison
  • Ability to handle multiple requests simultaneously
  • Appointments and Scheduling
  • Patients' file maintenance
  • CLINICAL EXCELLENCE
  • Phlebotomy techniques
  • Injections administration
  • Vital Signs
  • Examination Support
  • Navinet Proficiency
  • Medical Terminology

Timeline

Medical Assistant

Capital Health Medical Center
11.2021 - Current

Medical Receptionist

Gastroenterologists Ltd., Bucks County GI Endoscopic Surgical Center
01.2017 - 04.2021

Medical Receptionist

St.Mary Medical Center
02.2012 - 03.2015

Home Health Aide

Tender Touch Care
01.2009 - 01.2011

Medical Assistant

Fairless Hills Medical Center
01.2005 - 01.2009

Technical Schooling/ training -

CHI Institute

High school or equivalent -

Conwell-Egan Catholic High school

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Heather Cheesman