Heather Cratsenberg
Pittsburgh
Summary
Results-driven real estate professional with 8+ years of experience in residential sales, client relationship management, and real estate investment. Proven ability to guide buyers through high-value purchasing decisions with confidence, clarity, and trust. Entrepreneurial, self-motivated, and highly skilled in consultative sales, communication, and closing. Seeking to bring relationship-centered sales expertise and leadership presence to a New Home Sales Consultant role with your development company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Author & Thought Leader
Self-Employed
01.2020 - Current
- Authored transformational content focused on personal growth, leadership, and aligned decision-making
- Built credibility and authority through published work and public speaking
- Utilized storytelling and clear messaging to inspire action and engagement
Real Estate Agent & Investor
Self-Employed
01.2017 - Current
- Represented buyers and sellers in residential real estate transactions, guiding clients through pricing, contracts, inspections, and closing processes
- Built and maintained long-term client relationships through trust-based consultation and clear communication
- Generated and converted leads through referrals, networking, and strategic marketing
- Educated clients on market trends, property value, and investment potential
- Negotiated contracts to achieve favorable outcomes for clients
- Managed multiple transactions simultaneously while maintaining a high level of service
Soul-Based Life Coach, Leadership Speaker & Mentor
Self-Employed
01.2017 - Current
- Conducted high-impact one-on-one and group consultations focused on decision-making, clarity, confidence, and long-term vision
- Developed strong rapport with clients, quickly identifying needs, motivations, and objections
- Delivered keynote presentations and workshops on leadership, mindset, and personal development
- Built a personal brand rooted in trust, authenticity, and results
- Guided clients through major life and financial decisions using structured, outcome-focused conversations
Skills
- New Home & Residential Sales
- Buyer Consultation & Needs Analysis
- Relationship-Based Selling
- Contract Negotiation
- Lead Generation & Conversion
- Client Experience Management
- High-Value Transaction Guidance
- Market Knowledge & Pricing Strategy
- Communication & Presentation
- Self-Directed & Results-Oriented
Certification
- Licensed Real Estate Agent in PA & VA
- Ongoing professional development in leadership, communication, and sales psychology
ADDITIONAL QUALIFICATIONS
- Entrepreneurial mindset with full ownership of performance and results
- Comfortable working independently and representing a brand at a high level
- Strong work ethic, adaptability, and professionalism
- Passion for helping people make confident, informed decisions
Timeline
Author & Thought Leader
Self-Employed
01.2020 - Current
Real Estate Agent & Investor
Self-Employed
01.2017 - Current
Soul-Based Life Coach, Leadership Speaker & Mentor
Self-Employed
01.2017 - Current