Heather Cushey
Washington
Summary
Dependable and multi-tasking employee specializing in customer service and operational efficiency. Demonstrated ability to manage conflicts and handle money accurately, ensuring high standards of service and team performance.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
GetGo Gas Station
10.2021 - Current
- Supervised daily operations so that safety, performance, and service standards were met
- Interviewed, trained, and evaluated new team members on business protocols and procedures
- Oversaw inventory and regular audits to maintain accuracy in handling money and product
- Managed customer complaints and feedback to improve customer satisfaction
- Utilized PDI and Microsoft software to complete daily paperwork
Customer Service Manager
Walmart
1999 - 2008
- Conducted meetings to coach employees and improve team member efficiency
- Responsible for handling money and ensuring change was accurately given
- Oversaw the scheduling of more than 60 team members to guarantee accurate store coverage
- Managed customer complaints to maintain customer relations
Education
High School Diploma -
Fort Cherry High School
McDonald, PA06-1991
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
GetGo Gas Station
10.2021 - Current
Customer Service Manager
Walmart
1999 - 2008
High School Diploma -
Fort Cherry High School