Heather Cyphert
DuBois
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
13
13
years of professional experience
Work History
Scheduling Coordinator
Dubois Nursing Home
04.2021 - Current
- Facilitated problem resolution by addressing scheduling conflicts promptly.
- Adapted quickly to changing schedules, demonstrating flexibility in a dynamic environment.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
District Manager
Goodwill Industries of NCPA
05.2012 - 02.2021
- Led operational initiatives to enhance efficiency across multiple locations.
- Managed district budgets, ensuring alignment with strategic goals and resource allocation.
- Developed training programs to improve team performance and customer service standards.
- Implemented standard operating procedures, resulting in consistent execution across sites.
- Supervised various locations, enforcing high-quality standards of operation.
- Initiated community outreach programs, enhancing brand visibility and fostering goodwill.
Education
High School Diploma -
DuBois Area High School
DuBois, PASkills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Schedule management
- Office administration
- Administrative duties
- Timesheet management
Timeline
Scheduling Coordinator
Dubois Nursing Home
04.2021 - Current
District Manager
Goodwill Industries of NCPA
05.2012 - 02.2021
High School Diploma -
DuBois Area High School