Heather Fleming
READING
Summary
Proven Dental Assistant with expertise in dental radiography and a track record of enhancing patient satisfaction at American Dental Solutions. Skilled in equipment sterilization and patient relations, successfully increased patient retention. Excelled in high-pressure situations, demonstrating exceptional chairside assistance and infection control proficiency.
Overview
2
2
years of professional experience
Work History
Dental Assistant
American Dental Solutions
2023.05 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Dental Assistant
Parkersburg Family Dental
2022.03 - 2023.05
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
No Degree - Expanded Functions Dental Assistant
Berks Technical Institute
Reading, PA08.2024
High School Diploma -
Downingtown High School
Exton, PA06.2007
Certificate - Dental Assisting
CHCI
Exton, PA02.2002
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Dental terminology knowledge
- Infection control proficiency
- OSHA Regulations Knowledge
- Patient Relations
- Treatment Room Breakdown
- Electronic Charting
- Restorative procedures
- Inventory Management
- Restorative Dentistry
Timeline
Dental Assistant
American Dental Solutions
2023.05 - Current
Dental Assistant
Parkersburg Family Dental
2022.03 - 2023.05
No Degree - Expanded Functions Dental Assistant
Berks Technical Institute
High School Diploma -
Downingtown High School
Certificate - Dental Assisting
CHCI
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