Heather Harlan
Ridgway
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNC Spider 3rd Shift
Metaldyne/AAM
01.2004 - 04.2004
- Adhered to all company policies, procedures, and safety regulations, maintaining an excellent safety record throughout tenure.
- Developed strong relationships with coworkers through effective communication practices.
Forging - De-flash/Double Disc Operator -3rd Shift
Metaldyne/AAM
04.2004 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Team Leader, Forging
Metaldyne/AAM
01.2019 - 01.2021
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Collected, arranged, and input information into business system (Plex).
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Conventional Molding/Sintering Operator -1st Shift
Metaldyne/AAM
01.2021 - 02.2023
- Maintained knowledge of industry policies and procedures to operate equipment safely.
- Maintained organized work area by cleaning and removing hazards.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Quality Engineering Technician
Metaldyne/AAM
02.2023 - Current
- Implemented Parsable software, for dock audits and miscellaneous audits as needed
- Assemble PPAP packets together and entered them in to the system, Gage R&R’s, Quality Alerts, containment, internal audits and action plans.
- Manage Quarterly Job Instruction Reviews (QJIR)
- Manage and schedule LPA’s and their findings through Smart LPA.
- Led internal audits to assess adherence to quality management systems, driving continuous improvement efforts across various departments.
- Played a key role in achieving IATF certifications through thorough preparation activities, including documentation review and employee training sessions.
- Shared comprehensive training materials for new hires,
- Managed quality assurance initiatives.
Education
High School Diploma -
SMAHS-Saint Marys Area High School
Saint Marys, PA06.1998
Skills
- Manufacturing, operating equipment
- Quality Inspection
- Forklift operation
- Internal audit management
- Quality management systems
- ISO and IATF standards
- Multitasking and organization
- Team collaboration
- Documentation and reporting
- PPAP submissions
Certification
- AIAG CQI-9 Assessment
- AIAG IATF 16949:2016 Internal Auditor
- AIAG IATF 16949:2016 Lead Auditor Training with AIAG Supplier Auditor Certification
Timeline
Quality Engineering Technician
Metaldyne/AAM
02.2023 - Current
Conventional Molding/Sintering Operator -1st Shift
Metaldyne/AAM
01.2021 - 02.2023
Team Leader, Forging
Metaldyne/AAM
01.2019 - 01.2021
Forging - De-flash/Double Disc Operator -3rd Shift
Metaldyne/AAM
04.2004 - 01.2019
CNC Spider 3rd Shift
Metaldyne/AAM
01.2004 - 04.2004
High School Diploma -
SMAHS-Saint Marys Area High School
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