Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Schaeffer

Lititz

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Positive and encouraging in any and all areas in which it can be applied!

Overview

8
8
years of professional experience

Work History

Climbing Gym Employee

Spooky Nook Sports Complex
Lancaster
03.2025 - Current
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Helped children in and out of climbing harnesses and equipment.

Hair Stylist/Hair Salon Owner

Heather Feather Hair
Lebanon
09.2024 - Current
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Developed relationships with new clients through referrals from existing customers.
  • Greeted customers, answered phones and booked appointments.
  • Organized scheduling of appointments throughout the day.

Barrel Wench

Denise Hess (Pennsylvania Renaissance Faire)
Manheim
05.2023 - Current
  • Haggled with patrons to come into our shop to buy our wares.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face.

Hairstylist/Manager

Imani Salon
Lebanon
09.2017 - 09.2024
  • Monitored stock levels of haircare products, tools and equipment in the salon.
  • Built strong relationships with customers by providing exceptional customer service.
  • Resolved customer complaints promptly while maintaining a high level of professionalism.
  • Provided leadership and supervision to a team of hairstylists.
  • Reviewed customer feedback surveys to identify areas needing improvement or additional training opportunities for employees.

Education

License of Cosmetology - Cosmetology

Empire Beauty School
Lebanon, PA
06-2012

Skills

  • Customer service
  • Appointment scheduling
  • Conflict resolution
  • Problem solving
  • Adaptability
  • Health and safety

Timeline

Climbing Gym Employee

Spooky Nook Sports Complex
03.2025 - Current

Hair Stylist/Hair Salon Owner

Heather Feather Hair
09.2024 - Current

Barrel Wench

Denise Hess (Pennsylvania Renaissance Faire)
05.2023 - Current

Hairstylist/Manager

Imani Salon
09.2017 - 09.2024

License of Cosmetology - Cosmetology

Empire Beauty School

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Heather Schaeffer