HEATHER SCOTT
Lincoln University
Summary
Dynamic merchandising executive with extensive experience leading multimillion-dollar fashion and lifestyle businesses. Expertise in merchandise strategy, assortment planning, and vendor negotiations has driven significant increases in brand recognition and sell-through rates. Proven ability to optimize inventory and enhance profitability through cross-functional collaboration.
Overview
22
22
years of professional experience
Work History
Boutique Manager
Shear Satisfaction Salon & Boutique
01.2025 - Current
- Lead merchandising, buying, pricing, inventory planning, and daily retail operations.
- Curate customer-focused fashion, accessories, and beauty assortments.
- Analyze sales and inventory to optimize product mix and profitability.
- Coordinated inventory management, maintaining stock levels and product displays.
- Resolved customer complaints, fostering positive relationships and satisfaction.
Director of Merchandising
Shear Enterprises (Rhonda Shear Brands)
01.2023 - 01.2025
- Directed merchandising strategy for a $150M+ omnichannel business.
- Owned MFP, OTB, assortment planning, pricing, sourcing, inventory optimization, and vendor negotiations.
- Managed product lifecycle from concept through launch.
- Partnered with Design, Planning, Marketing, QA, Logistics, and Digital.
Buyer
QVC
West Chester
10.2004 - 01.2023
- Managed purchasing processes for diverse product categories including Handbags, Accessories, Fashion & Intimates
- Coordinated cross-functional teams to align on product launch timelines and availability.
- Developed relationships with vendors to secure better prices and payment terms.
- Managed OTB, merchandise financial performance, markdown optimization, and vendor partnerships.
- Collaborated with cross-functional teams to meet customer requirements and market demands.
Retail Skincare Buyer
Faces of South Tampa Medical Aesthetics
01.2016 - 01.2020
- Increased skincare retail sales 60% year over year.
- Managed procurement of medical supplies and aesthetic products for clinic operations.
- Analyzed inventory levels to ensure optimal stock for patient treatments.
- Developed purchase orders and maintained accurate records in inventory systems.
- Monitored market trends to identify new product opportunities for the clinic.
Store Manager
LOFT
01.2012 - 01.2016
- Supervised daily store operations to ensure smooth functioning and customer satisfaction.
- Trained and developed staff to enhance performance and service quality.
- Led merchandising, inventory management, and team development.
- Managed inventory levels and organized product displays for optimal presentation.
- Conducted regular staff meetings to communicate goals and updates effectively.
Education
Bachelor of Science - Fashion Merchandising
Western Michigan University
Skills
- Assortment planning
- Vendor negotiation
- Trend analysis
- Forecasting
- Financial management
- Budgeting and cost control
- Profit and loss accountability
- Cross-functional collaboration
- Analytical skills
- Problem solving
Professional Highlights
- Managed $150M+ merchandise portfolios.
- Improved average television shopping sell-through from 80% to 97%.
- Launched several successful brands over the years including G by Giuliana, Rhonda Shear Intimates, Evelyn & Bobbie, and Democracy Denim
- Led Evelyn & Bobbie relaunch with 50% year-over-year growth while reducing customer return rate from 37% to 22%
- Recipient of Top Buying Office and Most Successful Television Shopping Launch awards.
- Led teams of 4–15 associates
Timeline
Boutique Manager
Shear Satisfaction Salon & Boutique
01.2025 - Current
Director of Merchandising
Shear Enterprises (Rhonda Shear Brands)
01.2023 - 01.2025
Retail Skincare Buyer
Faces of South Tampa Medical Aesthetics
01.2016 - 01.2020
Store Manager
LOFT
01.2012 - 01.2016
Buyer
QVC
10.2004 - 01.2023
Bachelor of Science - Fashion Merchandising
Western Michigan University