Heather Steininger
Mountain Top
Summary
Hi! I’m Heather. I am an analytical, detail-oriented professional with 10 years of experience providing support to major operations with regards to logistics and inventory while maintaining excellent customer service, building positive work cultures and promoting a safe work environment. I have a proven track record of establishing processes to obtain successful results.
Overview
10
10
years of professional experience
Work History
Transportation OS&D / Financial Reconciliation Supervisor
C&S Wholesale
05.2023 - Current
- Led investigations of OS&D cargo claims, ensuring accurate processing against the correct party.
- Monitored and approved financial claims with regard to freight allowances.
- Monitored claims for Spartan Nash Logistics.
- Supported Spartan Nash and CSWG merger integration for financial operations, OS&D claims, cargo claims and brokerage claims.
- Supervised daily operations to ensure efficiency and adherence to company standards.
- Implemented process improvements that enhanced workflow productivity across departments.
Inventory Control Supervisor
True Value RDC 27
Wilkes-Barre, PA
12.2020 - 04.2023
- Revamped damage process, configured aerosol room, and improved house cleaning efficiencies to enhance overall inventory management.
- Conducted root cause analysis of transactions over $500 to identify trends and provide actionable feedback to operations team.
- Reviewed customer-impacting reports, such as code dated inventory and inventory balance reports.
Transportation Supervisor
Lowes RDC 1449
Pittston, PA
11.2018 - 12.2020
- Completed BDC (Bulk Distribution Center) transition, optimizing transportation processes and utilizing backhauls to minimize empty miles.
- Conducted cost analysis on backhaul utilization to enhance load tendering to appropriate carriers.
- Represented the transportation team with regards to the store teams and dedicated fleets to provide support on transportation related issues.
- Collaborated with yard drivers to uphold safety standards and monitor personal performance metrics.
- Analysis of weekly budget reports prior to submission to corporate finance.
- Compiled various daily reports on trailer dwell time, on-time service, and detention charges. including trailer dwell time, on-time service, and detention charges.
Logistics Manager
FedEx SmartPost
Pittston, PA
10.2016 - 11.2018
- Contributed to successful startup of Pittston, PA facility by coordinating initial operations and team training.
- Completed projects including routing optimization for local deliveries and implementation of small parcel area for slow moving zip codes, enhancing delivery efficiency.
- Managed a shipping operations team as well as clerical team.
- Led safety committees and prepared daily safety talks to reinforce safety protocols and promote a culture of safety.
- Played an intricate part in safety while leading the safety committees and preparing daily safety talks.
- Successfully contributed to the startup of the Pittston, PA facility.
Education
B.S. of Sciences - Finance
Rutgers University
Camden, NJHigh School Diploma -
West Deptford High School
West Deptford, NJSkills
- Operations management
- Strategic planning
- Processes and procedures
- Analytical thinking
- Creative problem solving
- Process improvement
- Financial analysis
- People Leader
- Staff development
- Team building
- Conflict resolution
- Operational efficiency
Personal Information
Title: Transportation Enthusiast
Timeline
Transportation OS&D / Financial Reconciliation Supervisor
C&S Wholesale
05.2023 - Current
Inventory Control Supervisor
True Value RDC 27
12.2020 - 04.2023
Transportation Supervisor
Lowes RDC 1449
11.2018 - 12.2020
Logistics Manager
FedEx SmartPost
10.2016 - 11.2018
B.S. of Sciences - Finance
Rutgers University
High School Diploma -
West Deptford High School