Heidi Fox
New Columbia
Summary
Versatile and dynamic professional with experience at National Beef Packing Company, excelling in workplace cleanliness and team leadership. Demonstrated ability to enhance customer satisfaction and streamline operations, significantly improving efficiency. Skilled in friendly communication and a licensed cosmetologist, adept at fostering positive work environments and achieving operational excellence.
Overview
27
27
years of professional experience
Work History
Cosmetologist
Self-employeed
04.2015 - 01.2025
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Production Line Worker
National Beef Packing Company
03.2001 - 05.2003
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Inspected extruded product for appearance and size defects according to specifications.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
Assistant Manager
Gap
09.1997 - 01.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Cosmetologist - Cosmetology
Empire Beauty School
Shamokin Dam, PA04-2023
GED -
Selinsgrove Area School District
Selinsgrove, PA06-1997
Skills
- Social skills
- Workplace cleanliness
- Customer service
- Friendly communication
- Team leadership
- Licensed cosmetologist
Timeline
Cosmetologist
Self-employeed
04.2015 - 01.2025
Production Line Worker
National Beef Packing Company
03.2001 - 05.2003
Assistant Manager
Gap
09.1997 - 01.2001
Cosmetologist - Cosmetology
Empire Beauty School
GED -
Selinsgrove Area School District
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