Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heiley Farez

Philadelphia

Summary

Proven team player and problem-solver excelled at Specialty Wines & Liquors, Inc. by enhancing operational efficiency and customer satisfaction. Leveraged organizational skills and Excel proficiency to streamline order processes, achieving significant improvements in data analysis and customer engagement. Demonstrates a respectful and professional demeanor, committed to excellence and learn to improve in the work place.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Loco Pez Restaurant
03.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Cashier

Mari Mari Restaurant
02.2024 - 12.2025
  • Take orders in person, online, and on the phone.
  • Serve the food, and take used plates to the kitchen.
  • Provide information about the culture and the food we serve.
  • Help customers understand our food, and teach them about new food.
  • Welcomed customers, offering assistance to help find store items.
  • Worked closely with front-end staff to assist customers.

Assistant

Specialty Wines & Liquors, Inc
12.2024 - 02.2025
  • Gathered and sorted data for reports and files.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Analyzed data from past events to identify areas for improvement.
  • Contact customers and make sure they have enough wine for their business.
  • Create orders in Excel and calculate the total price.

Cashier

Burlington store
08.2022 - 02.2023
  • Provide customer service to every customer
  • Maintain every section clean and organised
  • Always making sure the store was clean

Picker Associate

UNFI Distribution center
02.2023 - 04.2021
  • Maintain the totes organisation and make sure each totes has the correct items
  • Making sure the area I worked at is clean
  • Providing totes with its copies for my coworkers to be able to do their work with the appropriate resources

Education

William.W.Bodine high school -

William.W.Bodine High School For International Affairs
06-2021

Skills

  • Teamwork
  • Problem-solving
  • Open-minded
  • Listener
  • Organized
  • Responsible
  • Respectful
  • Positive and professional
  • Customer service

Languages

Spanish
Full Professional

Timeline

Restaurant Hostess

Loco Pez Restaurant
03.2025 - Current

Assistant

Specialty Wines & Liquors, Inc
12.2024 - 02.2025

Cashier

Mari Mari Restaurant
02.2024 - 12.2025

Picker Associate

UNFI Distribution center
02.2023 - 04.2021

Cashier

Burlington store
08.2022 - 02.2023

William.W.Bodine high school -

William.W.Bodine High School For International Affairs

Similar Profiles

CREATE PROFILE
Heiley Farez