Helayna M. Cirino
1249 Davis St. Natrona Heights
Summary
As I am going into my junior year remotely, I am pursuing opportunities for personal growth and to learn new skills. I am a disciplined, responsible, goal-oriented individual with a strong desire for professional development. My interests expand into travel and music as I hope to someday explore the world. I plan on using my problem-solving abilities, excellent communication, and curiosity to change the world for the better.
Overview
5
5
years of professional experience
Work History
Client Executive
Strategic Knections
05.2025 - Current
- Delivered consistent, high-quality service to ensure client satisfaction and retention.
- Increased revenue generation through the development and implementation of strategic sales plans.
- Signing people up for free to be part of the Going Green Initiative.
Sales Associate
Target
10.2020 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained in all departments, including Starbucks
Barista
Bean and Bear Cafe
08.2023 - 01.2025
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Representative
Vector Marketing Company
03.2024 - 05.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Barista
Starbucks
02.2022 - 08.2022
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Marketing And Communications
PennWest University
Edinboro, PA05.2027
Highlands High School
Natrona Heights, PA06.2023
Skills
- Aims for continuous improvement and growth
- Time management
- Interpersonal communication
- Presentations and public speaking
- Detail-oriented
- Multitasking Abilities
- Positive customer interactions
- Experience in handling money
Timeline
Client Executive
Strategic Knections
05.2025 - Current
Sales Representative
Vector Marketing Company
03.2024 - 05.2024
Barista
Bean and Bear Cafe
08.2023 - 01.2025
Barista
Starbucks
02.2022 - 08.2022
Sales Associate
Target
10.2020 - Current
Bachelor of Science - Marketing And Communications
PennWest University
Highlands High School
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