Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Helen Hogue

Greenville,PA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Store Manager

Speedway
04.2021 - Current

Use multiple computer platforms to complete various tasks

  • Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
  • Implemented strategic marketing initiatives, driving customer engagement and increasing store traffic.
  • Analyzed sales data to identify trends, informing inventory decisions and promotional strategies.
  • Developed operational efficiencies, streamlining workflows to enhance overall productivity.
  • Conducted performance evaluations, setting goals for staff development and improving employee retention.
  • Collaborated with upper management on budget planning and resource allocation for future growth initiatives.
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Managed inventory control processes, optimizing stock levels to meet customer demand.

Activity Director

Addison Healthcare
04.2020 - 04.2021
  • Developed and implemented engaging activity programs for diverse resident populations.
  • Collaborated with multidisciplinary teams to enhance resident participation and satisfaction.
  • Trained and supervised staff on best practices for activity facilitation and resident engagement.
  • Evaluated program effectiveness through resident feedback, ensuring continuous improvement in offerings.
  • Coordinated special events, fostering community involvement and enriching resident experiences.

Dietary Aide/Cook

Hospitality Care Center
06.2019 - 02.2020
  • Prepared and served nutritious meals according to dietary guidelines.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Monitored resident dietary preferences, adjusting menus to meet individual needs.

Personal Shopper/Housekeeper

Self Own Business
01.2013 - 06.2019
  • I have a few clients that I shop and clean for. They give me their lists and money and I go get everything they need. I help put everything away and then I do light cleaning and laundry for them.

Store Manager

Circle K
04.2007 - 09.2009
  • I started out as a cashier and was promoted within a year to assistant manager. Another year passed and I was promoted to store manager.

Education

Diploma -

Brookfield High School
Brookfield, OH

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Store operations
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling
  • Recruitment and hiring
  • POS systems
  • Supply ordering
  • Bank deposit procedures
  • Loss prevention
  • Revenue generation

Accomplishments

  • Increased sales by 12% by coaching department managers on new merchandising standards.

Certification

  • First Aid Certification
  • Driver's license
  • CPR Certification
  • ServSafe

Timeline

Store Manager

Speedway
04.2021 - Current

Activity Director

Addison Healthcare
04.2020 - 04.2021

Dietary Aide/Cook

Hospitality Care Center
06.2019 - 02.2020

Personal Shopper/Housekeeper

Self Own Business
01.2013 - 06.2019

Store Manager

Circle K
04.2007 - 09.2009

Diploma -

Brookfield High School
Helen Hogue