Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helena C Miller

Etters

Summary

Dynamic and results-oriented professional with a proven track record at Diakon Lutheran Social Ministries, excelling in roles requiring exceptional teamwork, problem-solving, and inventory management skills. Enhanced document processing efficiency and maintained meticulous inventory records, significantly contributing to operational excellence. Demonstrates a strong ability to adapt, collaborate, and drive continuous improvement.

Overview

24
24
years of professional experience

Work History

Team Member

Rutters
09.2017 - Current
  • Learned all required tasks quickly to maximize performance.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.

Package Handler

Fed Ex Ground
10.2015 - 03.2017


  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Followed verbal and written instructions to properly move and ship products.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Administrative Assistant

Modis
01.2013 - 04.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Processed manual checks for employees in accordance with company policies.
  • Performed data entry tasks and maintained accurate records.

Administrative Assistant II

Diakon Lutheran Social Ministries
02.2001 - 04.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Performed research to collect and record various programs data.


Warehouse Associate

SMX Staffing (AMAZON)
07.2011 - 03.2012
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Education

High School Diploma -

Red Land High School
Lewisberry, PA
06-1983

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Product identification
  • Order picking and processing
  • Picking and processing
  • Receiving shipments & Material Staging
  • Inventory level adjustments
  • Stock rotation & Bin Consolidation

Timeline

Team Member

Rutters
09.2017 - Current

Package Handler

Fed Ex Ground
10.2015 - 03.2017

Administrative Assistant

Modis
01.2013 - 04.2014

Warehouse Associate

SMX Staffing (AMAZON)
07.2011 - 03.2012

Administrative Assistant II

Diakon Lutheran Social Ministries
02.2001 - 04.2014

High School Diploma -

Red Land High School
Helena C Miller