Helene Bledsoe
Altoona
Summary
Results-oriented National Account Manager effective at expanding territories and building Client relationships and loyalty. Sales Leader with exceptional record of achievement with 30+ years of Luxury Hotel experience. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
29
29
years of professional experience
Work History
Director of National Accounts
Trump National Doral Miami
10.2023 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Implemented systems and procedures to increase sales.
- Analyzed market trends, adjusting sales tactics accordingly while maintaining focus on company objectives.
- Collaborated with cross-functional departments, ensuring streamlined communications and the development of cohesive strategies.
Manager, Global Accounts
HelmsBriscoe
04.2019 - 10.2023
- Accomplish multiple tasks within established timeframes
- Create, own and drive account plan execution for key clients
- Meet with customers to understand business strategies, priorities and needs as well as anticipate forthcoming business opportunities
- Build long-term customer relationships with business leaders and contacts
- Develop and implement business strategies to achieve business goals and stay competitive
- Develop and maintain relationships with customers and suppliers through account development.
Director of National Accounts
Nobu Eden Roc Resort
08.2016 - 04.2019
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue
- Resolved complex problems to positively impact sales and business direction
- Increased market penetration by growing brand awareness.
Director of National Accounts
Boca Raton Resort & Club, A Waldorf Astoria Resort
06.2010 - 08.2016
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives
- Identified profitable business leads and built pipeline of prospective customers
- Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
Senior Account Executive
The Doral Golf Resort & Spa, A Marriott Resort
08.2003 - 06.2010
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Efficiently resolved sales, service and account issues to maximize customer satisfaction
- Increased market penetration by growing brand awareness.
Director of National Sales
The Homestead Resort
05.2001 - 08.2003
- Met with customers to give sales presentations, negotiate contracts and promote services
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets
- Established and adjusted selling prices by monitoring costs, competition and supply and demand
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Director of Northeast Sales
The Broadmoor Resort
08.1999 - 08.2001
- Represented company at various national and global events
- Promoted company by giving exciting and dynamic presentations to customers
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Director of Northeast Sales
Charleston Place, An Orient Express Hotel
05.1995 - 08.1999
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
Associate of Arts - Business Management, Business Administration
Boston College's Pine Manor
Chestnut Hill, BostonSkills
- Networking Expertise
- Business Development
- Lead Identification and Generation
- Sales Expertise
- Sales Leadership
- Revenue Generation
- Client Relations
Timeline
Director of National Accounts
Trump National Doral Miami
10.2023 - Current
Manager, Global Accounts
HelmsBriscoe
04.2019 - 10.2023
Director of National Accounts
Nobu Eden Roc Resort
08.2016 - 04.2019
Director of National Accounts
Boca Raton Resort & Club, A Waldorf Astoria Resort
06.2010 - 08.2016
Senior Account Executive
The Doral Golf Resort & Spa, A Marriott Resort
08.2003 - 06.2010
Director of National Sales
The Homestead Resort
05.2001 - 08.2003
Director of Northeast Sales
The Broadmoor Resort
08.1999 - 08.2001
Director of Northeast Sales
Charleston Place, An Orient Express Hotel
05.1995 - 08.1999
Associate of Arts - Business Management, Business Administration
Boston College's Pine Manor
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