Heltton Brandão
Cambridge Springs, Pennsylvania
Summary
Dynamic leader with a proven track record at Nepomuceno Children's Home and Therapy Farm, enhancing operations and team performance. Expert in staff training and development, coupled with exceptional problem resolution skills, significantly enhancing organizational performance. Cultivates strong relationships and cross-functional teamwork, driving success and fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Lead Line Cook
Cakery Cafe at Copperleaf
01.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained other line cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
General Manager
Nepomuceno Children's Home and Therapy Farm
09.2014 - 01.2023
- Assisted in recruiting, hiring and training of team members.
- Formulated policies and procedures to streamline operations.
- Ensured smooth day-to-day operations in a high-stress environment.
- Maintained effective communication with the home's board of directors.
- Increased the crop yields and maintained animal health through effective farm management and efficient resource use.
Child Protective Services Social Worker
Nepomuceno City Hall
02.2014 - 08.2014
- Advocated for the best interests of children during court hearings and collaborated with legal representatives on case matters.
- Collaborated with multidisciplinary teams for comprehensive case management and optimal outcomes.
- Developed personalized service plans to support families in reaching their goals and achieving stability.
- Facilitated family meetings to ensure communication and collaboration between family members.
Education
Bachelor of Science - Information And Computer Systems
Federal University of Lavras
Lavras, Minas Gerais, Brazil06-2014
Skills
- Team leadership
- Problem resolution
- Staff training and development
- Relationship building
- Cross-functional teamwork
- Work prioritization
Languages
Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Lead Line Cook
Cakery Cafe at Copperleaf
01.2024 - Current
General Manager
Nepomuceno Children's Home and Therapy Farm
09.2014 - 01.2023
Child Protective Services Social Worker
Nepomuceno City Hall
02.2014 - 08.2014
Bachelor of Science - Information And Computer Systems
Federal University of Lavras
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