Herbert F. Roessler Jr.
Aliquippa
Summary
Results-oriented professional with 9+ years of operation manager experience, along with 21+ years of pest control, and a proven knowledge of customer retention, service delivery, and records management. Aiming to leverage my skills to successfully fill the District Manager role with Rentokil.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
EHRLICH
08.2015 - Current
- Managing a team of at least 9 specialists to ensure work is created utilizing our 4 standards of service
- Supporting and Coaching others to improve/develop skills and improve their working experience
- Ensuring workloads are distributed evenly
- Onboarding of specialists, operations managers, and 2 district managers
- Assisting in monthly connect meetings and reviewing areas of the meetings to ensure fellow coworkers are up to date with safety and technical training, sending all necessary documents to obtain state credits
- Managing a fleet of over 50 vehicles, including maintenance, assigning of, and future fleet needs for the district
- Continually building relationships with coworkers and customers
- Daily follow up with coworker and customer concerns
- Experience in manageing most LOB's in the district, including termites, heat, wildlife trapping, and vegetation management
- Documentation creating and/or completing
- Ensuring work is completed safely, efficiently, and profitably
- Managed materials and inventory for the district
- Performing pest control services, such as general pest control, termites, and heat treatments, VMS, and TAP.
- Ensuring that customer needs are met
- Maintaining of company vehicle and equipment
- Completing detailed service reports
- Knowledge of lines of business
- Knowledge of Company Apps and software
- Excellent problem solving skills
- Strong belief in communication and documentation
- Meeting deadlines
Senior Technician
EHRLICH
05.2003 - 08.2015
Education
High School Diploma -
BURGETTSTOWN AREA JR-SR HIGH SCHOOL
Burgettstown, PA06.1991
Skills
- Managing a team of at least 10 specialists to ensure work is created utilizing our 4 standards of service
- Supporting and Coaching others to improve/develop skills and improve their working experience
- Ensuring workloads are distributed evenly
- Onboarding of specialists, operations managers, and 2 district managers
- Preparing monthly connect meetings and reviewing areas of the meetings to ensure fellow coworkers are up to date with safety and technical training, sending all necessary documents to obtain state credits
- Managing a fleet of over 50 vehicles, including maintenance, assigning of, and future fleet needs for the district
- Continually building relationships with coworkers and customers
- Follow up with coworker and customer concerns
- Managing most LOB's in the district, including termites, heat, wildlife trapping, and vegetation management
- Documentation creating and/or completing
- Ensuring work is completed safely, efficiently, and profitably
- Managed materials and inventory for the district
- Performing pest control services, such as general pest control, termites, and heat treatments
- Ensuring that customer needs are met
- Maintaining of company vehicle and equipment
- Completing detailed service reports
- Knowledge of lines of business
- Knowledge of Company Apps and software
- Excellent problem solving skills
- Strong belief in communication and documentation
- Meeting deadlines
Certification
- Pa Certified Commercial Pesticide Applicator/ Categories 7,10,11,12,15,16,20,23
- Pa Game Commission Permit Holder
Timeline
Operations Manager
EHRLICH
08.2015 - Current
Senior Technician
EHRLICH
05.2003 - 08.2015
High School Diploma -
BURGETTSTOWN AREA JR-SR HIGH SCHOOL
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