Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Herbert Filhik de Lima

Herbert Filhik de Lima

QA Engineer

Summary

Quality Engineer
I am a professional with over 12 years of experience in Software Quality Assurance, Automation Testing (UI, Integration, and API), UAT, Project Management, Testing Strategy, Consulting, and Software Development. Graduated in Information Systems with an MBA in Project Management from FGV.

Skills Summary:

  • High performance in quality testing focused on cost reduction.
  • Strategic budget planning with market analysis.
  • Direct and cross-functional team management.
  • Specialized knowledge in Agile methodology (Scrum, Kanban, etc).
  • Strong performance in manual testing strategies (Black box strategy, Pairwise testing, boundary value analysis, functional tests, etc).
  • Automated testing strategy using language tools and market frameworks (for example: Capybara, Cucumber, Ruby, Jmeter, Protractor, Selenium, Maven, Java, Mocha, Chai, etc).
  • Industry experience in IT, Banking, Telecommunications, E-commerce, Retail, among others.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Software Quality Enginnering

FCamara
São Paulo
10.2022 - Current
  • I work in the Project Development Cycle to Production applying Agile Methodology, Techniques and Testing Tools (Manual and Automated) that guarantee the Quality of Deliveries carried out by Development teams with a focus on Diagnostic Medicine.

Software Quality Enginnering

ESX
SÃO PAULO
08.2019 - 09.2022
  • Member of VELOE Digital Transformation Time, I work in the Project Development Cycle to Production applying Agile Methodology, Techniques and Testing Tools (Manual and Automated) that guarantee the Quality of Deliveries carried out by Development teams with a focus on Devops.

Software Quality Enginnering

DASA
São Paulo
11.2017 - 08.2019
  • Member of the Digital Transformation Team of the Largest Laboratory of Diagnostic Medicine in Latin America, I am responsible for following the Cycle of Development of Projects to Production applying Agile Methodology, Techniques and Testing Tools (Manual and Automated) that guarantee the Quality of Deliveries carried out by the Development teams using Devops Culture.

Software Quality Enginnering

B2W
São Paulo
08.2016 - 11.2017
  • Member of the B2W MarketPlace Agile Development Team, I am responsible for following the Cycle of Project Development to Production applying Agile Methodology, Techniques and Testing Tools (Manual and Automated) to guarantee the Quality of the Deliveries carried out by the Development team at BIT-SP.

Software Quality Enginnering

Dotz
São Paulo
01.2016 - 08.2016
  • Member of the Dotz Agile Development Team, I am responsible for following the Cycle of Project Development and apply Agile Methodology, Techniques and Testing Tools (Manual and Automated) to guarantee the Quality of the Deliveries made by the Development team.

Middleware Sales Executive

Oracle
São Paulo
08.2015 - 12.2015
  • Responsible for selling solutions and services of the middleware pillar in the national territory. Generate sales opportunities as well as sales closure. Set up and implement market strategies aimed at: Market penetration (increase space in existing clients), Market expansion (increase share with new and existing clients with greater portfolio), Market maintenance (management of existing accounts). Create and prospect business by following through the Pipeline until maturity of the proposal by placing in Forecast. Strong interface with even areas to generate business opportunities with other products and even in other territories.

Account Manager

MZP
São Paulo
10.2014 - 08.2015
  • Responsible for customer service, intermediary relations between the parties (Company and Customers), I bridge the problem solving, negotiating contracts and proposals for the client. I form and manage customer portfolios, assisting in the customization of the ordered solutions, closing sales of products and solutions for the corporate market, helping in the elaboration of the project in the negotiation of contracts, presenting solutions to questions brought by customers, identifying their needs and offering products and services.

QA Consultant

UOL
São Paulo
02.2014 - 10.2014
  • Member of UOL's R & D Department was responsible for following the Project Development Cycle and applying Agile Methodology, Techniques and Testing Tools to guarantee the Quality of the Deliveries carried out by the Development team.

QA Consultant

Auteq Telemática
São Paulo
12.2012 - 10.2013
  • Participation in all Test Phases, from Initial Definition to Customer Acceptance, we use the SCRUM development methodology and the test management tools Bugzilla, Testlink and Selenium for Test Automation, the metrics and indicators are extracted together to the quality department of the company for presentation to the other managers and directors.

QA Consultant

Headway, De
São Paulo
02.2012 - 12.2012
  • Participated in the Planning and Execution of Functional Tests at the Insurance Company (Porto Seguro), in addition to supporting the management of Surveys, Estimates and Technical Proposals.

QA Manager

CodeIT, De
São Paulo
06.2011 - 01.2012
  • Participated in the management of Functional and Automated Testing in the IBM Transformation Project for SAS (SulAmerica), the tests were focused on the Life and Pension products of the Insurer.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Implemented new quality assurance and customer service standards.
  • Inspected products and worker progress throughout production.
  • Recorded, analyzed, and distributed statistical information.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.

QA Manager

Spassu
São Paulo
06.2011 - 01.2012
  • Participated in the management of Functional and Automated Testing for B2W Viagens, the brand controlling group: Submarino, Americanas and Shoptime.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.

QA Consultant

Inmetrics
São Paulo
12.2010 - 06.2011
  • Participated in the Planning and Execution of the Functional Tests in the Buyer (Redecard), besides supporting the management in Surveys, Estimates and Technical Proposals.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

QA Consultant

T&M – Testes de Software, De
São Paulo
08.2006 - 11.2009
  • Acted in the process of functional and automated tests for clients (Citibank, Redecard, Cardif, Banco Votorantim and BAT (Souza Cruz)).
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.

Quality Analyst

Atos Origin
São Paulo
04.2005 - 08.2006
  • Acted as Quality Analyst, we used the CMMI process to guarantee the quality of the development process.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Edited, proofed and critiqued internal documents to improve clarity.
  • Analyzed quality and performance data to support operational decision-making.
  • Defined and implemented quality initiatives to reduce risk.

QA Analyst

SVLabs
São Paulo
02.2003 - 04.2005
  • Acted as Test Analyst and developed the activities of Architecture and Execution of Functional and Automated Testing
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed and maintained quality assurance procedure documentation.

Other Customer and Projects

Other
  • Other company experience
  • Banespa/Santander
  • BankBoston/ItauPersonnalite/Itaú
  • Abn AMRO Bank – Sistema de E-Commerce;
  • TecBan – Call Center
  • Redecard
  • Citibank
  • Banco Votorantim
  • Shell
  • SulAmerica
  • TIM
  • Globo Emissora SP e RJ
  • IG (Internet Generation)
  • Itelefônica
  • Cardif
  • BAT (British American Tobacco)
  • B2W Travel
  • B2W MarketPlace
  • Porto Seguro
  • Auteq Telemática
  • UOL – Shopping UOL.

Education

MBA - Project Management

Fundação Getulio Vargas (FGV)
Brazil
01.2013 - 01.2014

Bachelor of Science - Information Systems

Faculdade Integrada, Branco
Brazil
01.2001 - 12.2004

Skills

    QA Engineering

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Additional Information

Other Courses and Training
● Personal and Professional coaching – SBC (Brazilian coaching society)
● Selling more and better – SEBRAE
● Software testing - IBQTS (Brazilian Institute of Quality Testing Software);
● Hardware and CG- CEPRO (Rotary Vocational Education Center);
● LINUX - ITAE (Institute of Advanced Technology);
● System Testing and Homologation – SVLabs;


Technology Summary
● Programming Language: JAVA, C#, PL/SQL, Delphi; Cobol; DotNet; 4gl; Ruby, Shell Script, Python;
● Operacional Systems: Windows, Linux, Unix, Mac\OS;
● Database: Oracle Database, DB2, Access, Informix, MongoDB, InfluxDB;
● ERP (Enterprise Resource Plan): SAP R3, Oracle Applications, BSCS; Benner;
● CRM (Customer Relationship Management): Siebel, SAP CRM, SalesForce CRM, Exceller, Oracle Fusion;
● Management and Agile Methodology: CMMI (Capability Maturity Model Integration), UML (Unified Model Language), RUP (Rational Unified Process), XP (eXtreme
● Programming), Gestão de Projetos Aplicado ao PMI (Project Management Institute), ITIL
● (Information Technology Infrastructure Library), Metodologia Ágil (SCRUM / KANBAN), DEVOPS;
● Testing Tools: Bugzilla, TestManager, JIRA, Mercury Quick Test, Mantis, TestLink, TestDirector, SAP ADT BugTracking, SilkTest, StarTeam e Selenium, Capybara, Cucumber, RSpec, Cypress, Mocha, Espresso, Jmeter, Soap UI, SAP-ECatt, HPE UFT, Blazemeter, Calabash, BrowserStack, CrossBrowserTesting, SauceLabs, SonarQube, SpecFlow, RobotFramework, HTTParty, JUnit;
● Message-queueing software: RabbitMQ;
● Aplication Server: IIS, Tomcat, Weblogic;
● Oracle Middleware: Weblogic, BPM, Webcenter, SOA, Barramento, Mobile Suite, ICS, PCS, JCS, MCS, OCS;
● Cloud: AWS, Azure;
● CI: Jenkins;
● Monitoring: Dynatrace, Oracle Enterprise Manager, Zabbix, Grafana;
● Version Control System: GIT, BitBucket;
● Virtualization: VirtualBox, Docker, Vagrant;
● Containers: Kubernetes;
● Security: OWASP ZAP.



Timeline

Software Quality Enginnering

FCamara
10.2022 - Current

Software Quality Enginnering

ESX
08.2019 - 09.2022

Software Quality Enginnering

DASA
11.2017 - 08.2019

Software Quality Enginnering

B2W
08.2016 - 11.2017

Software Quality Enginnering

Dotz
01.2016 - 08.2016

Middleware Sales Executive

Oracle
08.2015 - 12.2015

Account Manager

MZP
10.2014 - 08.2015

QA Consultant

UOL
02.2014 - 10.2014

MBA - Project Management

Fundação Getulio Vargas (FGV)
01.2013 - 01.2014

QA Consultant

Auteq Telemática
12.2012 - 10.2013

QA Consultant

Headway, De
02.2012 - 12.2012

QA Manager

Spassu
06.2011 - 01.2012

QA Manager

CodeIT, De
06.2011 - 01.2012

QA Consultant

Inmetrics
12.2010 - 06.2011

QA Consultant

T&M – Testes de Software, De
08.2006 - 11.2009

Quality Analyst

Atos Origin
04.2005 - 08.2006

QA Analyst

SVLabs
02.2003 - 04.2005

Bachelor of Science - Information Systems

Faculdade Integrada, Branco
01.2001 - 12.2004

Other Customer and Projects

Other
Herbert Filhik de LimaQA Engineer