Hetal Patel

Lansdale

Summary

Front desk reception

years of professional experience

Dunkin Donuts

04.2013 - Current

Answering incoming calls from Distributor and Customers.
Experience in restocking merchandise
Make necessary corrections on orders.
Ability to lift/carry up to 50 lbs.
Covering cashier position when needed.
Running daily sell reports.
Check daily orders for accuracy.
Strong oral and written communication skills, including oral presentation skills.
Experience in Receipt cash, checks and credit cards.
Good hands-on experience to use the MS Excel, MS Word on daily basis.
Ability to develop strong customer relations
Accurate with math and currency
Able to assist customers with purchase and transactions
Proven ability to operate cash register and manage drawer
Demonstrated ability to respond and resolve customer request and concerns.
Pharma Returns: September 2022-May 2023
Works as returns monitoring services for reverse distribution in pharmaceutical industry.

Pharma Returns

Montgomery, PA

08.2022 - 06.2023

Entered and verified data accuracy in pharmaceutical inventory management system.
Processed large volumes of sensitive information while ensuring confidentiality and compliance.
Maintained organized records to facilitate efficient retrieval and reporting of data.
Collaborated with cross-functional teams to streamline data entry processes and enhance workflow efficiency.
Organized, sorted, and checked input data against original documents.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Elgin Community College

Elgin

Little Star English Medium

India

01.2000

English

Full Professional

Gujarati

Full Professional

Hindi

Full Professional

Pharma Returns

08.2022 - 06.2023

Dunkin Donuts

04.2013 - Current

Elgin Community College

Little Star English Medium