Hilary Cogley
Templeton
Summary
Proactive leader in residential services with expertise in coordinating training programs and implementing effective policies. Committed to fostering community partnerships and ensuring high standards of service delivery to elevate resident experiences.
Overview
17
17
years of professional experience
Work History
Director of Residential Services
New Light Inc
Clarion
01.2009 - Current
- Oversaw daily operations of residential services for diverse populations.
- Developed and implemented policies to enhance service delivery practices.
- Coordinated staff training programs to improve service quality and compliance.
- Collaborated with community partners to expand service outreach initiatives.
- Conducted regular assessments to evaluate resident needs and satisfaction.
- Facilitated team meetings to promote communication and staff engagement.
- Participated in industry events and conferences related to residential services in order gain insight into best practices being used throughout the sector.
Education
Bachelor of Science - Liberal Studies
Pennsylvania Western University
Clarion05-2019
Skills
- policy development
- service delivery
- staff training
- community outreach
- needs assessment
- project management
Timeline
Director of Residential Services
New Light Inc
01.2009 - Current
Bachelor of Science - Liberal Studies
Pennsylvania Western University