Hilary Truesdale
Sinking Spring,PA
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
13
13
years of professional experience
Work History
Team Lead
PrimeSource
12.2021 - Current
- Led cross-functional teams to enhance project delivery and streamline operational processes.
- Developed training programs to elevate team performance and knowledge retention.
- Implemented process improvements that reduced operational bottlenecks and increased efficiency.
- Analyzed workflow metrics to identify areas for improvement and optimize resource allocation.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Assistant Manager
Aldi Foods
07.2017 - 12.2021
- Collaborated with team to streamline operational processes, enhancing productivity and efficiency.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted with training and on boarding.
- Supervised staff performance through regular feedback sessions, promoting professional development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Barista
White Lodging
01.2015 - 09.2017
- Prepared high-quality espresso beverages and specialty drinks consistently.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Assisted in training new baristas and cooks.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Monitored inventory levels, assisting in restocking supplies and putting through orders.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cashier
Stoltzfus Market
10.2012 - 12.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Twin Valley
Elverson06.2012
Skills
- Attention to detail
- Conflict resolution
- Workplace safety
- Employee training
- Lean manufacturing
- Organizational skills
- Verbal and written communication
Timeline
Team Lead
PrimeSource
12.2021 - Current
Assistant Manager
Aldi Foods
07.2017 - 12.2021
Barista
White Lodging
01.2015 - 09.2017
Cashier
Stoltzfus Market
10.2012 - 12.2014
High School Diploma -
Twin Valley