Hillary Robinson
Sayre
Summary
Human Resources professional with commitment to enhancing employee satisfaction and managing efficient HR operations. Proven ability to support recruitment, handle employee relations, and facilitate training programs. Known for strong collaboration skills and adaptability in dynamic work environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resource Assistant
SC Johnson College of Business
Ithaca, NY
03.2025 - Current
- Processed high-volume HR transactions in Workday, including hires, promotions, status changes, leaves, and separations, ensuring accuracy and compliance with payroll, benefits, and union agreements
- Maintained and audited employee records and HR databases, ensuring data integrity and adherence to university policies
- Administered leave programs (FMLA, disability, workers’ compensation, etc.), advising employees and managers on requirements and pay implications
- Coordinated end-to-end onboarding and offboarding processes, including offer letters, new hire documentation, exit procedures, and compliance requirements.
- Supported full-cycle recruitment by managing job postings, coordinating interviews, facilitating candidate communication, and assisting with offer and background check processes
- Partnered with HR team members and hiring managers to track probationary reviews and support employee lifecycle processes
- Provided guidance to employees on HR policies, benefits, and available resources, ensuring a high level of customer service
- Drafted employee communications related to job, pay, and status changes; maintained HR compliance postings and internal communications
- Assisted with HR projects, reporting, and data analysis, including compensation and workforce data requests
Administrative Assistant
SC Johnson College of Business
Ithaca, NY
08.2023 - 03.2025
- Provide administrative support to Human Resource staff in all areas, including Student Employment and Academics.
- Assist Student Employment during peak workload times, including hiring and terminating students, and posting student jobs.
- Assist HR associates with reappointment letters.
- Assist Academic HR with faculty termination communications.
- Plan and coordinate College-wide events and award ceremonies, such as Winter Celebration, Annual Staff Awards, Spring Social, and Service Awards.
- Prepared meeting and event materials, such as flyers and invitations.
- Assist in the preparation of presentations for meetings and events.
- Coordinate, book, and file expense reports for staff and interviewee travel.
- Create, edit, and update the College's Intranet pages for Human Resources, Student Employment and Payroll, and Visiting Faculty.
- Assist the executive director with the budget and forecasting.
- Review monthly transaction reports and report errors in a timely manner.
- Develop organizational charts for all College areas/departments.
- Established professional and collaborative working relationships with the Dean's assistants to achieve the College-Wide Goals.
- Write and distribute monthly HR & Community Newsletter.
- Work with HR Business Partners to create and distribute the Manager Scoop newsletter.
- Manage Statler Hotel locker room assignments for new and departing employees.
- Assisted in the Statler Hotel locker renovation project to ensure employee belongings were handled appropriately.
- Complete all procurement steps and processes (BERTs & iWants) for all purchases made throughout the HR department and HR-related purchases in other areas.
Supervisor, Office Operations
Guthrie Medical Group
Sayre, PA
11.2021 - 08.2023
- Coordinate daily work shifts for all clinical and clerical personnel.
- Plan and execute staff trainings and meetings.
- Assist providers with workflows to meet organizational goals.
- Conflict resolution with personnel and patients.
- Ensure all invoices are received and paid in timely manner.
- Review and approve all office supply orders.
- Interview, onboard and create training plans new employees.
- Coordinate appropriate maintenance and upkeep of department equipment.
- Reconcile financial reports with department gross charges.
Surgical Coordinator
Guthrie Medical Group
Sayre, PA
07.2020 - 11.2021
- Maintain surgical schedules and list surgical procedures with OR.
- Prepare necessary paperwork and ensure all documentation is enter into patient chart.
- Complete encounter forms (billing) and code procedures using CPT and CDT guidelines.
- Manage surgical patients and coordinate continuation of care with patient's care team.
- Authorize procedures and treatment with insurance companies.
- Assist billing and claims personnel with insurance concerns.
- Created and led bi-monthly committee meetings to review departmental billing.
Office Manager
Wichita Falls Chamber of Commerce
Wichita Falls, TX
08.2018 - 06.2020
- Oversee daily office operations and schedules of 12 employees.
- Provide administrative support to all company personnel.
- Liaise with clients, vendors, and building maintenance.
- Assist in filing and processing documentation of all new hires.
- Manage all invoices, statements, billings, expense reports and lease payments.
- Organize, monitor and evaluate business office operations.
- Coordinate meetings for board of directors, executives and committees.
- Onboard and train new employees.
- Manage employees' benefits plans, including health insurance, dental and vision.
- Reconcile economic development grants between the City of Wichita Falls and local businesses.
Fitness Instructor
RTG Training & Performance
Athens, PA
11.2016 - 07.2017
- Instructor of the youth fitness program, metabolic resistance training, small group personalized fitness program and spin classes.
- Ensure member satisfaction by assisting individuals in reaching personal fitness goals.
- Create and instruct group exercise programs.
- Conduct fitness assessments and screenings.
Project Coordinator & Grant Manager
Endless Mountains Heritage Region, Inc
Towanda, PA
09.2014 - 07.2017
- Solicit funding from local, state and federal grants, fundraising and special events.
- Coordinate and implement events including, river kayaking trips, farm-to-table events and organizational meeting events.
- Grant writing to fund projects and programs ranging from $1,200 to $250,000.
- Oversee all projects funded through our Partnership Grant Program.
- Assist Greenway Coordinator in all river activities and events.
- Manage all volunteers for events, programs and projects.
- Planning, executing and editing all publications administered through the organization.
- Oversee daily operations.
Martial Arts Manager
The Edge Fitness & Martial Arts
Towanda, PA
05.2012 - 02.2015
- Coordinate all class and staff schedules.
- Liaise with clients and vendors.
- Order equipment for entire facility.
- Execute all promotions, member outreach programs and marketing campaigns.
- Ensured member satisfaction.
Youth Fitness Center Instructor/Fitness Instructor
Lock Haven YMCA
Lock Haven, PA
11.2012 - 05.2014
- Manage the Youth Fitness Center, including instructing the 'House of Power' children's fitness program and certifying children for adult fitness memberships.
- Create and instruct programs for the Culinary Kids and Creative Corner program.
- Lead Fit Kids, toddler fitness program.
Education
Bachelor of Science - Management
Lock Haven University
PA08-2014
High School Diploma - undefined
Athens Area High School
PA06-2010
Skills
- Office Management
- Hiring and Onboarding
- Schedule Coordination
- Human Resources
- Bookkeeping
- Grant Writing
- Team Management
- Budgetary Planning
- Travel Management
- Administrative support
Certification
- Basic Economic Development Course 2020 - Texas Economic Development Council (TEDC)
Timeline
Human Resource Assistant
SC Johnson College of Business
03.2025 - Current
Administrative Assistant
SC Johnson College of Business
08.2023 - 03.2025
Supervisor, Office Operations
Guthrie Medical Group
11.2021 - 08.2023
Surgical Coordinator
Guthrie Medical Group
07.2020 - 11.2021
Office Manager
Wichita Falls Chamber of Commerce
08.2018 - 06.2020
Fitness Instructor
RTG Training & Performance
11.2016 - 07.2017
Project Coordinator & Grant Manager
Endless Mountains Heritage Region, Inc
09.2014 - 07.2017
Youth Fitness Center Instructor/Fitness Instructor
Lock Haven YMCA
11.2012 - 05.2014
Martial Arts Manager
The Edge Fitness & Martial Arts
05.2012 - 02.2015
High School Diploma - undefined
Athens Area High School
Bachelor of Science - Management
Lock Haven University