Detail-oriented Payroll Specialist with a strong focus on accuracy, problem-solving, and customer service. Proven ability to manage timekeeping systems and resolve discrepancies effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Northampton County Department of Corrrections
Easton
08.2021 - Current
Reviewed timecards and attendance records for accuracy and completeness.
Responded to employee inquiries regarding payroll issues and discrepancies.
Assisted in the implementation of new payroll processes and systems.
Conducted audits of payroll data to ensure accuracy and consistency.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
Onboarded new employees in time reporting and payroll systems.
Managed timekeeping system and resolved any timecard discrepancies.
Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
Collaborated with other departments such as Accounts Payable and Receivable.
Maintained accurate records of all accounts payable transactions.
Coordinated approval processes for accounts payable invoices.
Provided support to the Accounts Payable department as needed.
Performed administrative duties such as payroll processing, invoicing and accounts payable activities.
Answered inquiries from internal departments regarding accounts payable status.
Maintained filing systems to ensure easy access to information.
Trained new staff on clerical procedures and departmental policies.
Scanned documents into digital format for storage in databases or archives.
Provided administrative support to department staff members as required.
Operated standard office equipment including copiers, printers, fax machines.
Answered incoming calls and directed inquiries to the appropriate parties.
Organized files, documents, and other office materials in an orderly manner.
Scanned documents into electronic format for archival purposes.
Conducted research activities related to specific tasks or assignments.
Managed inventory of office supplies, placed orders when necessary.
Prepared and distributed memos, letters, and other correspondence.
Monitored office expenses and submitted purchase requests.
Coordinated travel arrangements for staff, including flight and hotel bookings.
Facilitated communication within the office and with external partners.
Maintained confidentiality of sensitive information and documents.
Human Service Assistant II at Northampton County Department of Social ServicesHuman Service Assistant II at Northampton County Department of Social Services