Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hollie Hoppock

Easton

Summary

Detail-oriented Payroll Specialist with a strong focus on accuracy, problem-solving, and customer service. Proven ability to manage timekeeping systems and resolve discrepancies effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Northampton County Department of Corrrections
Easton
08.2021 - Current
  • Reviewed timecards and attendance records for accuracy and completeness.
  • Responded to employee inquiries regarding payroll issues and discrepancies.
  • Assisted in the implementation of new payroll processes and systems.
  • Conducted audits of payroll data to ensure accuracy and consistency.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed timekeeping system and resolved any timecard discrepancies.
  • Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
  • Collaborated with other departments such as Accounts Payable and Receivable.
  • Maintained accurate records of all accounts payable transactions.
  • Coordinated approval processes for accounts payable invoices.
  • Provided support to the Accounts Payable department as needed.
  • Performed administrative duties such as payroll processing, invoicing and accounts payable activities.
  • Answered inquiries from internal departments regarding accounts payable status.
  • Maintained filing systems to ensure easy access to information.
  • Trained new staff on clerical procedures and departmental policies.
  • Scanned documents into digital format for storage in databases or archives.
  • Provided administrative support to department staff members as required.
  • Operated standard office equipment including copiers, printers, fax machines.
  • Answered incoming calls and directed inquiries to the appropriate parties.
  • Organized files, documents, and other office materials in an orderly manner.
  • Scanned documents into electronic format for archival purposes.
  • Conducted research activities related to specific tasks or assignments.
  • Managed inventory of office supplies, placed orders when necessary.
  • Prepared and distributed memos, letters, and other correspondence.
  • Monitored office expenses and submitted purchase requests.
  • Coordinated travel arrangements for staff, including flight and hotel bookings.
  • Facilitated communication within the office and with external partners.
  • Maintained confidentiality of sensitive information and documents.

Education

High School Diploma -

Easton Area HS
Easton, PA
06-1996

Skills

  • Payroll administration
  • Timekeeping management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Customer service
  • Communication skills

Certification

  • Notary Public, Pennsylvania, valid until 2028

References

References available upon request.

Timeline

Payroll Specialist

Northampton County Department of Corrrections
08.2021 - Current

High School Diploma -

Easton Area HS
Hollie Hoppock